Lexus of Palm Beach - Service Center
West Palm Beach, FL
1,111 Reviews of Lexus of Palm Beach - Service Center
Palm Beach Lexus never disappoints. The Service was prompt and efficient.. Every question or concern I had with the car was addressed and immediately corrected . prompt and efficient.. Every question or concern I had with the car was addressed and immediately corrected . More
I think the quality of the service is very high but I do think your prices are too high. Why charge for topping up windshield cleaner, it is penny pinching. think your prices are too high. Why charge for topping up windshield cleaner, it is penny pinching. More
This Lexus dealership presents an outstanding physical facility replete with all amenities of administration, sales and service. Bill, Assistant Service Manager, provided me with positive and financial facility replete with all amenities of administration, sales and service. Bill, Assistant Service Manager, provided me with positive and financial maintenance advice for my 2011 ES-350 with 170,000 miles enabling me to gain a few additional years of great car life in a great Lexus car. His thoughtfulness and courtesy are greatly appreciated. I will definitely return for continued car servicing. Thank You and with SMILES. Don. More
Very knowledgeable and friendly personnel.Clean and neat Very knowledgeable and friendly personnel. Clean and neat building in and out. The walk was to long from waiting area to restrooms especially if a p Very knowledgeable and friendly personnel. Clean and neat building in and out. The walk was to long from waiting area to restrooms especially if a person has an injury. More
Excellent service. Everything was done as per my conversation with my service manager. The car feels great. I would highly recommend Lexus Palm Beach and Brian Kobus. conversation with my service manager. The car feels great. I would highly recommend Lexus Palm Beach and Brian Kobus. More
Courteous Efficient Prompt CleanThe moment you Courteous Efficient Prompt Clean The moment you arrive you are treated like a valued customer! From the greeter to the service advisor you a Courteous Efficient Prompt Clean The moment you arrive you are treated like a valued customer! From the greeter to the service advisor you are well taken care of! More
Service advisor Thor was excellent. He offered honest and sincere advice in maintains my car. He is someone that you can trust. I will only deal with Thor and sincere advice in maintains my car. He is someone that you can trust. I will only deal with Thor More
Per one of the comments to the right, service has slowed down a bit; it tool about a half an hour longer than it should have for a routine 5,000 mile service. However, the service advisor, Bill, was very g down a bit; it tool about a half an hour longer than it should have for a routine 5,000 mile service. However, the service advisor, Bill, was very good. A minor complaint: Because of Covid, there are no longer bottles of water available. So a gentleman circulates and asked if you want anything (to drink). I asked for a bottle of water and the gentleman never showed up. More
Service department is SLOW!2 hours for a battery check, Service department is SLOW! 2 hours for a battery check, 2 hours for a sunshade. Unbelievable. This place used to be great and top notch for servic Service department is SLOW! 2 hours for a battery check, 2 hours for a sunshade. Unbelievable. This place used to be great and top notch for service. Something is terribly wrong. I hear it is because AutoNation doesn't pay anything. I will not rate the service advisors because they are nice and I don't believe the problems are their fault. More