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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,113 Reviews

1,113 Reviews of Lexus of Palm Beach - Service Center

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August 06, 2021

Great service department, very helpful and efficient addressing my issues with quality workmanship and professionalism. Beautiful facility, neat, clean and everyone is very pleasant to work with. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu
Aug 17, 2021 -

Lexus of Palm Beach responded

Hi Gary, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 05, 2021

From scheduling service to completed service and driving away Lexus is a joy to deal with. The scheduling service rep Scott V. Is extremely helpful, professional and very understanding on discussing th More

by John
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Vessey.
Aug 06, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 03, 2021

This is my second Lexus from this dealership, and I have always been completely pleased with the service my car has received. In fact, Lexus of Palm Beach is the only agency to have ever serviced either of More

by jimharshbarger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Bouker
Aug 17, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2021

Palm Beach Lexus never disappoints. The Service was prompt and efficient.. Every question or concern I had with the car was addressed and immediately corrected . More

by chatch1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
Aug 17, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2021

I think the quality of the service is very high but I do think your prices are too high. Why charge for topping up windshield cleaner, it is penny pinching. More

by Tmcdon5934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim piggee
Aug 17, 2021 -

Lexus of Palm Beach responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

July 29, 2021

This Lexus dealership presents an outstanding physical facility replete with all amenities of administration, sales and service. Bill, Assistant Service Manager, provided me with positive and financial More

by sunray6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Power - Service. Five (5) STAR
Aug 17, 2021 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2021

Very knowledgeable and friendly personnel.Clean and neat Very knowledgeable and friendly personnel. Clean and neat building in and out. The walk was to long from waiting area to restrooms especially if a p More

by loretconte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 26, 2021 -

Lexus of Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

July 23, 2021

Excellent service. Everything was done as per my conversation with my service manager. The car feels great. I would highly recommend Lexus Palm Beach and Brian Kobus. More

by mslibrot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Jul 26, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave a review for us at Lexus of Palm Beach. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 23, 2021

Courteous Efficient Prompt CleanThe moment you Courteous Efficient Prompt Clean The moment you arrive you are treated like a valued customer! From the greeter to the service advisor you a More

by francinetice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill my service advisor
Jul 23, 2021 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 23, 2021

Always very efficient and pleasant to work with. They gave me a comparable price on tires. they also provided a loaner which was very helpful. More

by lpetersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 23, 2021 -

Lexus of Palm Beach responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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