Lexus of Palm Beach - Service Center

Great customer service. They gave me a loaner car while mine was being serviced so I wasn’t inconvenienced at all. Very accommodating and helpful. mine was being serviced so I wasn’t inconvenienced at all. Very accommodating and helpful. More

I brought my car in to have the lower splash shield reattached and front grill assembly re-secured. When car was returned to me I noticed that the splash shield on the left wheel well was still loose. reattached and front grill assembly re-secured. When car was returned to me I noticed that the splash shield on the left wheel well was still loose. I pointed this out to the service adviser who said that the tab was broken and nothing could be done. When I got home I found that I was able to fasten the splash shield to the frame using the tab that the service adviser claimed to be broken. I was rather disappointed that I had to complete the job after paying $119 to the dealer. More

Brian attended to my concerns, was informative and no pressure. pressure. More

Francesca Schintu, is a pleasure to work with. Communication while my car was in the shop was excellent. Questions concerning service and service recommendations were explained to my satisfactio Communication while my car was in the shop was excellent. Questions concerning service and service recommendations were explained to my satisfaction. Car was returned clean. More

Quality service work with excellent staffScott Vessey Quality service work with excellent staff Scott Vessey was very helpful and was good at communicating with me while my car was in the shop Quality service work with excellent staff Scott Vessey was very helpful and was good at communicating with me while my car was in the shop More

Great person that signed me in from customer service he was very friendly and knowledgeable. He also made sure that my car came back clean was very friendly and knowledgeable. He also made sure that my car came back clean More

Friendly staff., especially Thor from Service. Excellent door service as soon as you pull up in front of service dept door service as soon as you pull up in front of service dept More

Great service department, very helpful and efficient addressing my issues with quality workmanship and professionalism. Beautiful facility, neat, clean and everyone is very pleasant to work with. addressing my issues with quality workmanship and professionalism. Beautiful facility, neat, clean and everyone is very pleasant to work with. More

From scheduling service to completed service and driving away Lexus is a joy to deal with. The scheduling service rep Scott V. Is extremely helpful, professional and very understanding on discussing th away Lexus is a joy to deal with. The scheduling service rep Scott V. Is extremely helpful, professional and very understanding on discussing the service that is required. The car is returned clean and serviced properly. More

This is my second Lexus from this dealership, and I have always been completely pleased with the service my car has received. In fact, Lexus of Palm Beach is the only agency to have ever serviced either of always been completely pleased with the service my car has received. In fact, Lexus of Palm Beach is the only agency to have ever serviced either of my cars. Every servicing is done efficiently and I have always had expert advice from Rick Bouker, my service rep. More