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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,113 Reviews

1,113 Reviews of Lexus of Palm Beach - Service Center

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August 16, 2021

Hi is was excellent!!! On time, very clear with descriptions of service. Amazing! Recommend a raise and bonus for Hubie!!! More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horatio Edwards
Aug 24, 2021 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2021

Great Service. Good knowledge, very friendly personnel. staff was able to assist in my needs. More

by Adrian Toribio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bennis
Aug 24, 2021 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 15, 2021

Because of Bill Powers who makes one feel like a valued customer. ALways gives good advice. He is the reason I go to this dealership More

by steve@pcctv.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Powers
Aug 16, 2021 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 14, 2021

Great customer service. They gave me a loaner car while mine was being serviced so I wasn’t inconvenienced at all. Very accommodating and helpful. More

by Carlalovett71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Aug 16, 2021 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2021

I brought my car in to have the lower splash shield reattached and front grill assembly re-secured. When car was returned to me I noticed that the splash shield on the left wheel well was still loose. More

by STU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Bouker
Aug 16, 2021 -

Lexus of Palm Beach responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (561) 291-6004. We would appreciate the chance to turn your experience around.

August 11, 2021

Brian attended to my concerns, was informative and no pressure. More

by JanJan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Service Dept
Aug 13, 2021 -

Lexus of Palm Beach responded

Hi Janjan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2021

Francesca Schintu, is a pleasure to work with. Communication while my car was in the shop was excellent. Questions concerning service and service recommendations were explained to my satisfactio More

by sas101a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu
Aug 13, 2021 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Quality service work with excellent staffScott Vessey Quality service work with excellent staff Scott Vessey was very helpful and was good at communicating with me while my car was in the shop More

by HD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vessey
Aug 17, 2021 -

Lexus of Palm Beach responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 06, 2021

Great person that signed me in from customer service he was very friendly and knowledgeable. He also made sure that my car came back clean More

by Steven Goldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thor
Aug 17, 2021 -

Lexus of Palm Beach responded

Hi Steven, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Friendly staff., especially Thor from Service. Excellent door service as soon as you pull up in front of service dept More

by Windwood4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken., Jason , Thor
Aug 17, 2021 -

Lexus of Palm Beach responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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