Back

Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

Sort by
August 30, 2021

Service was excellent. Brian is an excellent service advisor. Very courteous and got me everything I needed without trying to up sell me the stuff I didn’t need. More

by Digeniusdre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Sep 03, 2021 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2021

Great customer service, comfortable waiting area, employees have friendly attitude, inwill definitely take my car there again. More

by Rspservices1242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jerome
Sep 03, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 28, 2021

My battery died and I needed to walk in without an appointment. I was well taken care of and service addressed 2 other important issues at the same time. Usman did an excellent job. More

by superfp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman
Sep 03, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 28, 2021

I have been using Lexus of Palm Beach for over 15 years. Bill Power has been assisting me this entire time. The customer service Bill provides has always been very professional. He’s the best! More

by epit637350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Power
Sep 03, 2021 -

Lexus of Palm Beach responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Palm Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 27, 2021

Service representative was professional and provided plenty of details, offered the complimentary car wash. Vehicle was very clean when returned to me. Service took less time than estimated. More

by Charles.schuchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Freseman Carvalho
Sep 03, 2021 -

Lexus of Palm Beach responded

H, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

August 27, 2021

Since we purchased the car two and half years ago, we have always had outstanding service at the dealership. No matter what the issue, whether it's a regular scheduled maintenance visit, or something mi More

by margokohlhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzanne Kauniste
Sep 03, 2021 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2021

Consistent good customer service! Have owned other luxury brands over the years but their Service Depts did not compare to Lexus of Palm Beach. I have owned 3 Lexus now and the service was a big part of my d More

by sarah.mahoney.realtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca in Service
Sep 03, 2021 -

Lexus of Palm Beach responded

Hello Sarah, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

August 26, 2021

Tim Piggy was excellent. I would definitely return to see him More

by arehman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Piggy
Sep 03, 2021 -

Lexus of Palm Beach responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2021

Courteous, timely service, competitive, clean environment. Need to add the bagels, etc for waiting customers. Need to add newspaper and magazines in the waiting room. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Aug 31, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 24, 2021

I always good service and Franchesca is a pleasure to deal with. Everything is always exceptionally clean and Covid prevention was evident. I always recommend this dealership. More

by sgrant113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franchesca
Aug 31, 2021 -

Lexus of Palm Beach responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
101
...