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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,111 Reviews

1,111 Reviews of Lexus of Palm Beach - Service Center

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September 10, 2021

The staff was quite courteous, knowledgeable. Service was efficient as usual. Joe an Tim are awesome. They are an asset to Lexus on Palm Beach. More

by LintzLex460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Tim
Sep 15, 2021 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 10, 2021

I brought my 2020 ES 350 Lexus in for its 20,000 mile service in addition to some bodywork that needed to be done on the rear bumper, as well as a flat tire. The work performed was excellent and done in More

by labklyn32@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman
Sep 15, 2021 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 08, 2021

Excellent Service as always. Brian was outstanding. Offered to take me to my appointment in West Palm. I had to attend a meeting and he provided me a shuttle service and then picked me up! More

by Jeffrey.schrager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service
Sep 09, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at Lexus of Palm Beach! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 08, 2021

Brian Kobe took care of me yesterday. He is an outstanding service manager who took care of all my requests. He will be my new manager on my next visit. Lexus of Palm Beach Service is outstanding. More

by Phebe Bauer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Sep 09, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at Lexus of Palm Beach! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Sep 09, 2021 -

Phebe Bauer responded

My email is bisonette@gmail.com. My evaluation was very sincere. It is the first time the driver’s side windshield worked perfectly since I bought the Lexus in 2019!

September 07, 2021

Excellent customer service. Service went above and beyond my expectations. Great communication throughout. Replace my new windshield wipers that had squeaked since first purchase the car. Now they a More

by Marti69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Power
Sep 09, 2021 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

September 06, 2021

My service issues for managed by Lisa Freseman-Carvalho who did an excellent job on my requests. I will have my future service needs handled by her and the Lexus team. More

by bonbill1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Freseman-Carvalho
Sep 09, 2021 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 03, 2021

Great service manager Wonderful president not service and very helpful. Car was done quickly and washed beautifully Easy and Professional service. Always a pleasure to go to the dealership More

by Deecarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Amra, Eric Kessler, Aaron Lederman, Jim Riter, Kurt Nohrenberg, Larry Muirhead, Scott Feller, Tracy Robinson, Ash Glover
Sep 07, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. We look forward to your next visit! Take care!

September 01, 2021

The service representative, Usman, was helpful and professional in his dealings concerning my appointment at Lexus of Palm Beach. He answered all my questions and provided a knowledgeable presence of More

by neatrudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Grate
Sep 01, 2021 -

neatrudi responded

Yes,

August 31, 2021

I have been going to JM Lexus since 2011 when I purchased my LS460L. I recently moved to Palm Beach Gardens and decided to give Lexus of Palm Beach a try, given desirable distance versus going back to JM Le More

by loganmulcrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Piggee
Sep 03, 2021 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 31, 2021

They were very efficient. I waited for my car. In NY they had muffins and bagels out for people. Just a suggestion. Francesca was lovely. More

by Jcohen506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
Sep 03, 2021 -

Lexus of Palm Beach responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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