Lexus of Palm Beach - Service Center

Professional and friendly service. Fair pricing. Did not push additional services on me. Timely repair while I waited. Love the additional car wash provided. Would highly recommend Le Fair pricing. Did not push additional services on me. Timely repair while I waited. Love the additional car wash provided. Would highly recommend Lexus of Palm Beach. More

Service was performed in a very timely manner. The service writer was very professional and polite. Customer lounge was spotless. The service writer was very professional and polite. Customer lounge was spotless. More

I'm rating this dealership with 5 stars for the facility, numerous employees, and my favorite service advisor, Francesca. I am never pressured to do more service than really needed. HOWEVER, i would give 4 numerous employees, and my favorite service advisor, Francesca. I am never pressured to do more service than really needed. HOWEVER, i would give 4 stars on wait time. My average time spent waiting for my vehicle is about 3.5 hours. Never major work - just oil change and multipoint inspection, OR brakes, OR something else, so not sure what exactly takes SO long. Most recent visit was just under 4 hr. wait. ?? More

The dealer is a nice place, clean and the people is friendly. I really enjoy when I have to go for a maintenance. friendly. I really enjoy when I have to go for a maintenance. More

Not happy the manner the agency handled getting me my second key.agency had key and didn’t notify me second key.agency had key and didn’t notify me More

Never wait for service & work completed on scheduled time Like the fact they take pics on replaced parts time Like the fact they take pics on replaced parts More

First time working with Jesse Garcia as my Service Advisor. He was great. Kept me in the loop related to my service visit and went above and beyond when I needed a loaner car to get to a meeting. L Advisor. He was great. Kept me in the loop related to my service visit and went above and beyond when I needed a loaner car to get to a meeting. Look forward to working with Jesse for all of my future services. More

Jesse was awesome great service and very helpful. I purchased my vehicle from the Palm Beach dealership and love the car I purchased my vehicle from the Palm Beach dealership and love the car More

The service department, headed by Ken Zaron, is friendly, professional, and knowledgeable. I always choose Francesca because I feel most comfortable with her and have come to trust her recommendations. The professional, and knowledgeable. I always choose Francesca because I feel most comfortable with her and have come to trust her recommendations. The waiting area offers coffee, bagels, and comfortable chairs. All together it is always an easy experience. More

My service representative, Brian Kobus, displayed true quality and exceptional customer service. I was running late to get a replacement battery for mine that died the day before. I contacted him and his quality and exceptional customer service. I was running late to get a replacement battery for mine that died the day before. I contacted him and his response was not to worry. He gave me options for a new battery but told me that the technician will make sure the electrical system was working. He gave me updates while I was waiting and when the car was done asked if I wanted to do the short service due. I did the service, my car was washed, and Brian stayed late until my car was finished. More