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Lexus of Palm Beach

West Palm Beach, FL

4.8
1,727 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,727 reviews

June 20, 2023

Greeted at the door by a salesman that knew how to sell. All questions were answered quickly and competently and we chose to make a purchase. The sale process was quick and there was no pressure to upsell More

by TheTechDoctor
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dave Matushin, Steven Miller
Jun 23, 2023 -

Lexus of Palm Beach responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 19, 2023

Excellent customer service very pleased Rick did amazing job explaining what I needed done in my next visit In service dept More

by Lizbeth73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bouker
Jun 22, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 19, 2023

Friendly greetings always from everyone, beginning with making the service appointment, checking vehicle in and my service advisor (Ric). The dealership is always sparking clean with good coffee and danis More

by jfernander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agent Ric
Jun 22, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 19, 2023

Always professional and customer service is first rate. Staff is great and helpful. I have recommended them to several friends More

by Scubasammiew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Jun 22, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 19, 2023

Staff always friendly and dealership always sparkling clean, good coffee/danish. Ric, Service Advisor, always answers my questions and recommend needed repairs. More

by jfernander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service Advisor Ric
Jun 22, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 17, 2023

Jesse Garcia was so helpful and very correct in his work ad assistant service manager. I like to go there More

by Margarita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Jun 20, 2023 -

Lexus of Palm Beach responded

Hi Margarita, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 17, 2023

Dave Matushin was wonderful to work with and Mark Glassman made the paperwork very easy. A wonderful dealership. More

by cgfisher4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Matushin and Mark Glassman
Jun 20, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 16, 2023

Jeffrey Hermon is a great representative for your company Jeff has shown time patience and a great attitude towards customers More

by Mbianch109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
Jun 19, 2023 -

Lexus of Palm Beach responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! If you ever need help, just give us a call. Happy motoring!

June 16, 2023

The advisor was excellent (Lisa), always informs you clearly of items to be addressed very professional . More

by carryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LISA,
Jun 20, 2023 -

Lexus of Palm Beach responded

Hello Carryk, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

person in charge Scott, 15k mile service, is it just a call change? They propose to change the tires, the change is not authorized and they do it with a charge of more than $1500, we refuse and they put t More

by Judaries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Jun 20, 2023 -

Lexus of Palm Beach responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (561) 291-6004. We'd appreciate the chance to make your experience a positive one.

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