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Lexus of Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.8
1,727 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,727 reviews

July 14, 2023

Visited the dealership for monthly maintenance and being that my lease was close to expiration, I was introduced to Peter who presented me with details about acquiring a new lease. He was very knowledgeabl More

by ddaumit
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lisa and Peter
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Jul 18, 2023 -

Lexus of Palm Beach responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

July 14, 2023

Awesome service, Mark was great very approachable good communication. Took good care and answer all my questions. Walked us through the whole process More

by Sjarene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Habib & Nicky France
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Jul 19, 2023 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2023

Miguel Flores was our service coordinator and he was fantastic to work with. Finding parts for our 2008 Lexus 460 wasn't easy but Miguel was able to accomplish the task! More

by sailsognare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Flores
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Jul 17, 2023 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2023

Service is not honest with the work they do. They make me pay for unnecessary work. They charge for the same work 3 times. More

by guydberlie
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Brian
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Jul 17, 2023 -

Lexus of Palm Beach responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (561) 291-6004 to speak to our manager directly.

July 13, 2023

scott was very helpfull keeping me informed along the way, He informed me about the alinment issue which i know and that it affected the tires and suggested replacing the 2 tires, More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott vessy
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Jul 17, 2023 -

Lexus of Palm Beach responded

Hi Jay, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2023

It was my first time visiting the dealership. I took my car in for service. I was satisfied dealership is very flush inside. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Carter
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Jul 17, 2023 -

Lexus of Palm Beach responded

Hi Bill, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

July 12, 2023

We had a positive experience purchasing the car. The only point I’d like to point out that was negative was the finance gentleman was extremely non-communicative, little distant and unfriendly towar More

by Barbara.Margolies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher and ron
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Jul 17, 2023 -

Lexus of Palm Beach responded

Hi Barbara, thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

July 10, 2023

Taken on time-waited less than the expected 90 min in a pristine clean room-coffee,tea and water readily available-service person explained all in detail in laymen’s terms-excellent experience! More

by rab1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Jul 13, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 10, 2023

Service rep was very polite was greeted. Within minutes of driving up rest waited few minutes fir service rep who was told about issues with the car He handle all very well and kept me ingi More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott vessey
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Jul 13, 2023 -

Lexus of Palm Beach responded

Hi Jay, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 13, 2023 -

Jay responded

Thank you

July 10, 2023

The work done properly and quickly. The waiting area is comfortable with coffee and bagels. More

by lewtow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott Vessey
Report | Print
Jul 13, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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