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Lexus of Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.8
1,727 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,727 reviews

September 01, 2023

Lexus of Palm Beach is awesome. Love Lisa she is the best and very accommodating More

by Leasegirl2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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Sep 05, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 01, 2023

Very responsive, prompt service. Service required replacement of a tire leaking air from a nail puncture. Replacement tire was in stock and service was completed swiftly. More

by jwatson2443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jef
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Sep 07, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave a review for us at Lexus of Palm Beach. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Lexus of Palm Beach

August 31, 2023

Jim in the service department is a gentleman. Polite and curious. He’s a great representative of your dealership! More

by Dbfaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Sep 04, 2023 -

Lexus of Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team. Feel free to stop by if you ever need any more help.

August 31, 2023

I brought my 2020 300h in with an appointment at 10:30 for a 15,000 mile service. I waited THREE hours for my car. When I complained to my service person he said that the reason was that a leaking hose ha More

by dknov6@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Usman Athar
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Sep 05, 2023 -

Lexus of Palm Beach responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (561) 291-6004. We'd appreciate the chance to make your experience a positive one.

August 31, 2023

Great experience, Faris and Fransisco were great! No xx just straight to the point about the purchase of a vehicle More

by bonds.trances-0w
Recommend Dealer
Yes
Employees Worked With
Faris
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August 30, 2023

They made the process quick and painless. Intake was quick. shuttle took me to my office downtown. Texted me to alert me that the car was ready at the time it was promised and sent the shutt More

by Mhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca and Roberto
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Sep 04, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 30, 2023

Every time I get my vehicle serviced at Lexus of Palm Beach, my experience is phenomenal. My service advisor Mr. Usman is one of the main reasons I continue buying and servicing my vehicle at Palm Beach More

by CoachD75
Recommend Dealer
Yes
Employees Worked With
Mr. Usman Athar
Report | Print
Sep 04, 2023 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 30, 2023

I went to Lexus of Palm Beach for complimentery service on my leased RX 350. Very happy with the car and the service was first rate. Jeremy Carter did a great job of meeting my needs. More

by harry.hawken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Carter
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Sep 05, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 30, 2023

This dealership is a class A 5 Star 🌟 dealership, because they care for thier customers. Mr. Usman Athar is the best service advisor I have ever had the privilege working with. I will always buy and More

by CoachD75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Usman Athar
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Aug 30, 2023 -

CoachD75 responded

Thank you Lexus of Palm Beachbfor always being there for me. Your customer service is absolutely phenomenal in every way. You truly care for your customers and do everything you can to provide exceptional customer service. Mr. Usman Athar is an amazing service advisor who knows what customers service stands for and means. I will forever continue buying and servicing my vehicle here at Lexus of Palm Beach.

August 30, 2023

Now and Steven helped me get my new IS350. Very happy with the purchase and help I received. More

by Evanmartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Ali
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Sep 04, 2023 -

Lexus of Palm Beach responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

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