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Lexus of Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.8
1,727 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,727 reviews

September 08, 2023

Great customer service! Service team is respectful and take pride in their work. Highly recommend! More

by Cwomack13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
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Sep 12, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

September 08, 2023

Thank you all so very much for this most thorough and stress free auto purchasing experience in my lifetime. My special thanks to Christopher Biscardi and Tony for the review of the new Lexus and finaliz More

by jzalduondo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Biscardi, Tony
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Sep 12, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 08, 2023

Alex made the process so smooth - he is extremely detailed, informed and accommodating! We will be a return buyer because of the experience he provided. More

by Meredith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Bondarevsky
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Sep 12, 2023 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

Service advisor Jeffery was horrible let me wait 45 minutes to pick up car when the Mgr takes 1 minute to do it More

by Desmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
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Sep 11, 2023 -

Lexus of Palm Beach responded

Hi, we are deeply disappointed by your experience at Lexus of Palm Beach. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

Sep 11, 2023 -

Desmond responded

You can call me at 5616677122. Thanks

September 04, 2023

As good a Lexus dealership as there is in the area. Always use them to service our Lexus. More

by mswconsult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domino
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Sep 07, 2023 -

Lexus of Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2023

Purchased a 2013 Lexus ES350 representative was prompt and responsive in handling sales detail to delivery. More

by joe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Biscardi
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Sep 07, 2023 -

Lexus of Palm Beach responded

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Jim was extremely helpful as my service rep. I had several questions that he addressed. He ket me know about how long my wait would be and when the car went in for a waah. I appreciated his help More

by andi618@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Sep 07, 2023 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

I am please with this dealership and the service they provide. I do recommend this dealership to my family and friends. More

by Beamez35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure
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Sep 07, 2023 -

Lexus of Palm Beach responded

Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 02, 2023

Very professional and nice people working here! They really go above and beyond to get you a good deal. Ray Maestre was a great help!!! 100% recommended. More

by Joelsys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Maestre & Alex (finance)
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Sep 05, 2023 -

Lexus of Palm Beach responded

Hi Joelsys, thank you for taking the time to share your feedback with us. We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

September 02, 2023

Scott is an excellent service representative. He’s very knowledgeable and personable. Despite having to get a lot of work done on my car, I felt at ease knowing he was on the case. More

by Livingmiracles888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Sep 05, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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