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Lexus of Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.8
1,727 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,727 reviews

November 16, 2023

Always a pleasure calling in and the service advisor was more than excellent. Give him a raise👍 More

by tbcastell15
Recommend Dealer
Yes
Employees Worked With
Candy
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Nov 19, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

Professional and courteous. Service rep was exceptional. Service was timely. Service rep was diligent in going over the service provided. More

by faleo44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Nov 18, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

The dealership was great and the staff was awesome. The transaction was short and sweet. More

by willie.police
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kessler and Niki France
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Nov 17, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

JEREMY CARTER WAS PROFESSIONAL AND TREATED ME AND MY 100 YEAR OLD FATHER WITH KINDNESS. More

by sallyott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMY CARTER
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Nov 18, 2023 -

Lexus of Palm Beach responded

Hi Sallyott, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 15, 2023

they not only perform well but each and all care. To this dealership, the customer is their family. More

by davidbamberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Domino
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Nov 18, 2023 -

Lexus of Palm Beach responded

Hello Davidbamberger, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

November 14, 2023

Finally after first visit ended with no result. And multiple phone calls where one of ur people asked what do u want me to do about it I was assigned to Lisa who was wonderful. It took over a week More

by janekarp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario? Lisa
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Nov 16, 2023 -

Lexus of Palm Beach responded

Hi, we are deeply disappointed by your experience at Lexus of Palm Beach. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (561) 291-6004 -- we hope to hear from you soon.

November 14, 2023

I appreciate the service I receive at Lexus of Palm Beach. I have had the pleasure of working with Rick for many years now, and I never worry knowing he is taking care of my car. He truly makes it stre More

by ncm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bouker
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Nov 17, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

Lorraine and Mark were great. I was not happy with waiting 6 months to find out my car was not being made. Then I found out the salesperson ordered the wrong color. I wound up pa More

by Nancy.ann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Loraine and Mark
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Nov 16, 2023 -

Lexus of Palm Beach responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (561) 291-6004 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 13, 2023

My experience was great! I leased my first Lexus and Dave Matushin explained everything about the UX250h and walked me through the process with professionalism and patience! More

by Bivy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Matushin
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Nov 16, 2023 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

Was quite pleased with Advisor, Jesse, the Service Department, and the complimentary car wash! I am sold on Lexus!! More

by joann.dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Report | Print
Nov 16, 2023 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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