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Lexus of Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.8
1,727 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,727 reviews

January 02, 2024

Wait time , information given is hard sell. Ask question I expect intelligent direct answers. Not statement like that's why off lease only went out of business More

by arnold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can't remember
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Jan 03, 2024 -

Lexus of Palm Beach responded

Hello Arnold, thank you for taking the time to leave us feedback. If you'd be willing to provide more feedback, please reach out to us at (561) 291-6004 so we can assist you further.

December 30, 2023

Our sales associate Seyed Halatai was great! He answered all our questions and made the purchase process simple. We love our new to us car. More

by Faith Family
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seyed Halatai
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Jan 01, 2024 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2023

Horrible experience, very unprofessional staff, no follow-up from Salesman Oliver. Finance Director did not follow-up and caused me emotional/mental stress. Bought plane ticket and no response More

by lorinanestor5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oliver, Parkes, Finance Director
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December 18, 2023

With the exception of waiting over two hours; I was pleased with my advisor. I had an issue with mirror which the tech could not identify More

by tricia0163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman
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Dec 19, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 16, 2023

It was easy to get an appointment. Service consultant kept me updated. Although I waited for about 3 hours, I enjoyed watching my favorite channel that happened to be on. More

by Ginapvillanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Valerio
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Dec 18, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 15, 2023

Francesca again was cheerful, informative and I so appreciated it. Lexus as always was a nice place to read for awhile. I even did a little Christmas shopping. More

by maryanne.bogaert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
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Dec 18, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 14, 2023

Eric Kessler was very good helped us all along the way would recommend him highly More

by Maryethelbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric kessler
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Dec 17, 2023 -

Lexus of Palm Beach responded

Hi, it means so much to us that you chose our dealership! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

December 14, 2023

The show room was clean, bright and very comfortable. Greeted by a friendly salesperson and offered water during our visit. More

by Larry.nadel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cornelius Mclymont
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Dec 16, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2023

I called in as soon as I got the error message on the dash board and got an appointment to bring in for service in one hour, and had the problem fixed in less than 2 hours. Thanks! More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 16, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2023

The agency did everything necessary to make the sale. Polite follow through without excessive pressure. More

by stuart.cooperstein
Recommend Dealer
Yes
Employees Worked With
Sam Supovitz
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Dec 16, 2023 -

Lexus of Palm Beach responded

Hi Stuart, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

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