Lexus of Palm Beach

Alex Bondarevsky provided an excellent sales experience. He keep me well informed through out the buying process and the Palm Beach dealership experience was pleasant and professional. He keep me well informed through out the buying process and the Palm Beach dealership experience was pleasant and professional. More

Courteous & professional service. Service was fast and done correctly would not hesitate to refer this dealership to friends and family Service was fast and done correctly would not hesitate to refer this dealership to friends and family More

i brought my wifes car a 2022 RX 350 in because the service light was on . my advisor FRANCESCA informed me that service was not due so she had all the fluids toped off for me while walking me to the service light was on . my advisor FRANCESCA informed me that service was not due so she had all the fluids toped off for me while walking me to the car i asked her to look at the tonoue cover in the back of the car as it would not retract she call a couple of service men over and concluded it needed to be replaced she then informed me that she would order one for me three months later i called the service department to ask about the cover and was transfered to parts daniel was kind and apoligised for the mix up and ordered the cover i was called today saying it had arrived so i stopped in the parts dept. and was told it would cost me 995.00 after explaining it is a warranty issue the parts dept contacted fracecsca she came over and denied ever speaking to me and never admitted she had FORGOTTEN to order the part ...after being insulted and basically being called a liar i told her that i would have my wife deal with this we have been avid customers for 30 pluss years and have never been so insulted and degraded we will choose next lease/purchase a bit more carefully not sure what has happened to customer service as it is none existing at this dealership any questions please ask More

We purchased our Lexus at the West Palm Beach Lexus dealership and it was a very good experience. It was the end of the year so we were very busy but they were patient but not pushy and in the end I go dealership and it was a very good experience. It was the end of the year so we were very busy but they were patient but not pushy and in the end I got exactly what I wanted. More

Met with Fares today with a technical issue on my 2019 Lexus and within minutes he corrected the problem. He couldn’t have been more professional and was a great help with my issue, thanks to him an Palm Lexus and within minutes he corrected the problem. He couldn’t have been more professional and was a great help with my issue, thanks to him an Palm Beach Lexus. More

Seyed great salesman. Knowledgeable and personable Easy to purchase a car from him I’d refer him to my friends Knowledgeable and personable Easy to purchase a car from him I’d refer him to my friends More

Outstanding service! my sales representative, greeted me at the front door with a welcoming smile, took my key and got the service done in no time. my sales representative, greeted me at the front door with a welcoming smile, took my key and got the service done in no time. More

Great Service. We needed immediate service and somehow our Advisor Brian Kobus was able to fit us in. Not only are Lexus vehicles reliable, but whenever you need We needed immediate service and somehow our Advisor Brian Kobus was able to fit us in. Not only are Lexus vehicles reliable, but whenever you need service, that is great too. More

The dealership is set up beautifully, everyone is smiling and friendly. You are greeted upon arrival. It's easy to make an appointment.My salesman Alex came very highly recommended and he was super easy to w and friendly. You are greeted upon arrival. It's easy to make an appointment.My salesman Alex came very highly recommended and he was super easy to work with and very helpful. More

Very thorough. Service was excellent. Waiting room was clean. Paperwork was complete. Quick and easy process Service was excellent. Waiting room was clean. Paperwork was complete. Quick and easy process More