Lexus of Palm Beach

My experience with Lexus of Palm Beach was excellent, especially working with Suzanne Kauniste. She was very responsive to all of my inquiries about the used Lexus LS 460 I purchased and even picked me especially working with Suzanne Kauniste. She was very responsive to all of my inquiries about the used Lexus LS 460 I purchased and even picked me up from the airport. The Lexus I purchased was as advertised and I am very satisfied with the vehicle and my whole experience with Suzanne and Lexus of Palm Beach. They even had the vehicle filled up with gas...nice perk with the price of gas these days. More

My car went dead in the garage. My wife suggested that I call AAA. I remembered that Lexus has a similar service. I called and within 25 minutes Lew Fleischer was there replacing my dead battery with a br call AAA. I remembered that Lexus has a similar service. I called and within 25 minutes Lew Fleischer was there replacing my dead battery with a brand new one. Under warranty and no charge. Lew was courteous, knowledgeable and quick. Before I finished my coffee the car was ready to drive again. Kudos to Lexus and to Lew. My lease is up this November and I will not lease anything other than a Lexus and from Palm Beach Lexus too! Thanks, Jack Lesser More

My car dies in my driveway. I call the 24 hr roadside number. Within 20 minutes "Lew" is at my door. He knew what was wrong immediately. Changed my battery pointed out some helpful tips on how not to dra number. Within 20 minutes "Lew" is at my door. He knew what was wrong immediately. Changed my battery pointed out some helpful tips on how not to drain my battery. Explained why it happened and that it was all fixed. Total time at my home 27 mins. Lew is my new love!!! Excellent service beyond my expectations! More

Lou Fleisher came to my home 45 miles from the dealership and repaired my car. He was friendly, respectful and accommodating. A great experience in this day and age. and repaired my car. He was friendly, respectful and accommodating. A great experience in this day and age. More

I utilized the Road Repair Services today and the experience was excellent. The response was fast. Lew was friendly and professional as he got the car running in short order. I have had nothing bu experience was excellent. The response was fast. Lew was friendly and professional as he got the car running in short order. I have had nothing but wonderful service from Lexus of Palm Beach. From the purchase of our car to the scheduled maintenance visits, I am always treated like a VIP. I have never had a car dealership treat me better! More

I have been driving only Lexus vehicles during the past 20 years, and have established very good working relationships with 2 dealerships, Lexus of Palm Beach and Lexus of Norwood, largely due to the integ 20 years, and have established very good working relationships with 2 dealerships, Lexus of Palm Beach and Lexus of Norwood, largely due to the integrity of the two employees with whom I have had the pleasure of working. Bill Powers of Lexus of Palm Beach is one of them. I have been traveling yearly between Florida and Massachusetts for the past 7 years). My previous Lexus RX 330 was purchased from Lexus of Palm Beach, and the four of the five before that from Lexus of Norwood. Twenty years of goodwill built up with these two Lexus dealerships was shattered with the purchase of my current Lexus RX 450h from JM Lexus. Were it not for the straightforwardness and honest service provided by Bill Powers (as well as Mark Forcucci of Lexus of Norwood), my next vehicle would definitely be of another make. But I am still mulling it over, so don't rule out this possibility yet. More

Anne was completely honest. There was no pressure from her to buy, she really knew all of the Lexus models and she especially knows hybrids; she drives a Lexus hybrid and couldn't say enough good things a her to buy, she really knew all of the Lexus models and she especially knows hybrids; she drives a Lexus hybrid and couldn't say enough good things about her overall fuel savings. After a test drive in my new CT200h, I bought her! Anne knew there were no special break in requirements for the engine, she demonstrated all of the computer menus and uploaded my phone's contacts before I drove off of the lot. Anne made me feel comfortable during the process and I love that I can call her anytime for questions and she will help me and not just ignore my calls and emails. I even recommended my parents go by and see her, as they're in the market for a new car. I also went into the dealership to have door guards installed and while waiting for Anne to bring my car around I saw how courteous and professional all of the service personnel are (from porters to managers). Bill and Anne are clearly assets to the Lexus of Palm Beach dealership and I look forward to continuing a relationship with them through servicing my vehicle there and sending friends and family to them for new purchases. More

Bill was there at 7:30 as promised, I was in and out of there as qick and serice could have my car done, i am very happy with lexus of palm beach I send anyone i know wiht a lexes to them there as qick and serice could have my car done, i am very happy with lexus of palm beach I send anyone i know wiht a lexes to them t is why I have owned so many lexuses and my entire family as well More

Mr. Baldwin was extremely helpful when I came to the service center. I had a flat tire and I had no idea how to fix it, and when someone came to help me fix it, the cap for the rim broke. Upon arriving service center. I had a flat tire and I had no idea how to fix it, and when someone came to help me fix it, the cap for the rim broke. Upon arriving at the service center I was immediately approached by a service man and he showed me to Mr. Baldwin upon my request. Mr. Baldwin attentively listened as I explained the situation to him and he immediately called a Lexus Roadside Assistance vehicle to my car waiting a few blocks away. When I came back my vehicle, the Roadside Assistance car was waiting for me and he plugged the hole in my tire and made it safe for me to drive to the dealership to get my car appropriately fixed. I was told it would take only an hour, which it did and when I received my vehicle it was washed and the spare tire was put on. Mr. Baldwin also told me that the service men checked the fluids and functionality of my car. Overall I had a wonderful experience for being in such a stressful situation. More

I brought my vehicle in for the first service and was greater in their drive by the valets. They asked for my name and then brought my advisor right out to me at the car. We went over a few questions I h greater in their drive by the valets. They asked for my name and then brought my advisor right out to me at the car. We went over a few questions I had about my car, and then went into his office for the paperwork. Very quick and professional. The advisor told me about some of the features they had available in the dealer and I took advantage of the computers they have for you to use. I was able to actually work and make phone calls while my car was being serviced, great feature, no time lost from working. When my car was dne the same advisor reviewed my invoice which was nice and walked me to my car. I've never had service like this before, I think I will be staying with Lexus for a long time. More