Lexus of Palm Beach

As a woman going into buy a car alone, Lorraine made it as easy as buying a pair of shoes! She is fun and funny, but most of all knows how to explain the car, to someone who isn't too technically savvy. as easy as buying a pair of shoes! She is fun and funny, but most of all knows how to explain the car, to someone who isn't too technically savvy. I would recommend Lorraine to anyone, but especially us females! Go see Lorraine, she has a Lexus for any budget! More

Lorraine Robertson is incredible!! She was respectful of my time and thoughts regarding the car I had been eyeing and at no time did I feel being pressured or felt that I was dealing with a typical "Used Ca my time and thoughts regarding the car I had been eyeing and at no time did I feel being pressured or felt that I was dealing with a typical "Used Car Saleman/woman." I am very particular to whom I refer my friends and clients to as I feel that it is a reflection upon myself. Having said that, I would refer anyone to Lorraine Robertson and I know that they would be in great hands and will be very well taken care of. More

My husband and I were looking for a Certified Pre Owned Lexus and Lexus of Palm Beach offered the best price for the specific car that we were looking for. We drove to their dealership which is located abo Lexus and Lexus of Palm Beach offered the best price for the specific car that we were looking for. We drove to their dealership which is located about 3 hours from our home. We were able to make our purchase and were on our way in about 4 hours from the time we arrived at the dealership. We were very please with our vehicle until 2 days later when the car would not start. This left us in quite a predicament since we were already running late. We were quite surprised that our "certified pre owned lexus" had already left us stranded after only 2 days. The salesperson assured us when we were at the dealership that these cars are thoroughly inspected. I personally have a hard time believing that myself. After the frustration of dealing with Roadside Assistance, we decided to go down to the local auto parts store and purchase a new battery since the battery in the car was already the second battery and it already had a bad cell. A Lexus 84 month battery that only get 24 months of usage. I understand that things happen, what I do not understand is that after writing an extensive e-mail detailing all of the facts to Mr. Bob Baldwin, Director of Customer Care, I did not even receive a response. BUYER BEWARE, they will be happy to see you a car but if anything happens, you are on your own. If you are okay with this type of service then by all means, use this dealership, otherwise look elsewhere. More

Wow! Scott Feller was phenomenal! I had a bad Wow! Scott Feller was phenomenal! I had a bad experience at JM Lexus the previous day and Scott totally restored my faith in the Lexus customer expe Wow! Scott Feller was phenomenal! I had a bad experience at JM Lexus the previous day and Scott totally restored my faith in the Lexus customer experience. He treated me with the utmost courtesy and respect. He spent as much time as I needed - never felt rushed or pushed. He really listened to my needs and ajusted his approach accordingly, something sorely missing in today's world. His attention to detail also impressed me. I liked the experience so much, I'm considering buying another car from him! More

We had the best sales person on the planet. I would hunt her down to sell me my next Lexus. Had a horrible experience at JM Lexus, but Lexus of Palm Beach was great. Loving my new car and I will go to them her down to sell me my next Lexus. Had a horrible experience at JM Lexus, but Lexus of Palm Beach was great. Loving my new car and I will go to them for anything I need with my car. More

My car battery had died, they very quickly informed me that road side service would be at my home in 1 hour. 30 minuter later the service man, Lew Fleischer, called to say there was a tie up on the highwa that road side service would be at my home in 1 hour. 30 minuter later the service man, Lew Fleischer, called to say there was a tie up on the highway and he might be a few minuter later. 20 minut6er later the dealer called to see if he had arrived and I told them he had called. They said they would check back. The service man was about 10 minutes late and promptly changed the batery, made sure everything was working, spoke with me and left. A few minutes after he left they called to check and I informed them he had been there, fixed the problem and was on his way. I was able to get in my car and leave within 1 1/2 hours after I called. I am very pleased with the service. More

This is by far the nicest car dealer I have been to and I have been to a lot of them.. It is kept immaculately clean and has a friendly yet upscale atmosphere.. It was probably the best car buying experien have been to a lot of them.. It is kept immaculately clean and has a friendly yet upscale atmosphere.. It was probably the best car buying experience I have had and all thanks to the best salesperson I have ever delt with Jeffrey Jerome... He was very sweet, friendly and knowledgeable he made the car buying experience as stress free as he could.. I will recommend him and this dealership to everyone.. Total 5 Star.... More

I Drive 75 miles to this dealer and after six cars I can say in 25 words or more. First Class, Five star, Top Notch, Exceptional, Professional, Courteous. This might be best car buying experience you coul say in 25 words or more. First Class, Five star, Top Notch, Exceptional, Professional, Courteous. This might be best car buying experience you could have. Every interaction with every employee will leave you amazed. My salesman Eric Kessler is professional, courteous and sincere. He has great product knowledge which means he is that good or a fabulous actor. I buy LEXUS because its LEXUS. I buy from Lexus of Palm Beach because of Eric Kessler and the service I get not only on the sales floor but also the service dept and the entire buying and owning experience. More

We had trouble with our battery on our Lexus. Lew came to our home and changed the battery to a new one. He was so friendly and knowledgeable. He checked the car throughly to makle sure there were no problem our home and changed the battery to a new one. He was so friendly and knowledgeable. He checked the car throughly to makle sure there were no problems anywhere else on the vehicle. He was quick efficent and helpful. More

LEW FLEISCHER CAME TO MY HOME TO REPLACE DEAD BATTERY. HE WAS COURTEOUS BEYOND BELIEF, THOROUGH, QUICK WITH THE CHANGE, CHECKED EVERYTHING ELECTRICAL ON MY CAR, AND OVER ALL A WONDERFUL AND THOUGHTFUL EMP HE WAS COURTEOUS BEYOND BELIEF, THOROUGH, QUICK WITH THE CHANGE, CHECKED EVERYTHING ELECTRICAL ON MY CAR, AND OVER ALL A WONDERFUL AND THOUGHTFUL EMPLOYEE. HE SHOULD BE SHOWN IN YOUR LIST OF EMPLOYEES AS HE IS A WONDERFUL ADDIITION TO YOUR SERVICE DEPARTMENT. EVEN THOUGH I PURCHASED CAR AT ANOTHER DEALERSHIP, HIS SERVICE ALONE, WILL BRING ME TO YOUR DEALERSHIP FOR NEXT CAR! BARRY KATZEN More