Lexus of Palm Beach

Andres was great! I specifically wanted to write this review complementing Andres for his professionalism and flexibility in helping me from out of state. He was a rock I specifically wanted to write this review complementing Andres for his professionalism and flexibility in helping me from out of state. He was a rockstar and I would recommend him highly. Thanks Andres! More

Amazing David S. and Luis were very helpful and very pleasant to deal with, I'm overall very happy with my purchase. Extremely great ! Thanks guys ! David S. and Luis were very helpful and very pleasant to deal with, I'm overall very happy with my purchase. Extremely great ! Thanks guys ! More

Run. Don’t walk. Horrible sales experience. They add things that you didn’t want including dent protection for $1,000 Didn’t want it and they added it in. Not to be Horrible sales experience. They add things that you didn’t want including dent protection for $1,000 Didn’t want it and they added it in. Not to be trusted. We had an agreed price on my trade and at the last.minute said my tires were bad (after they checked the car out) and reduced the trade by several hundred dollars. The car was on their lot until it sold and they never changed the tires!, Oh and made about $2,000 when my trade in was sold. My salesperson Lon Siegel is horrible too. The F and I guy is also slick. JM Lexus more honest and not slick. Hence, run. Don’t walk before you give them one dime. Horrible place that gives car buying a horrible experience The salesmen have signs on their desk asking for excellent ratings. I never got my questionnaire since they knew they’d get all zeros. Like the dealership. All zeros were earned More

Service or detail department stole from vehicle Brought my girlfriends IS in for routine oil change. When we got in the vehicle we immediately noticed a small coin my daughter gave her was missing. Brought my girlfriends IS in for routine oil change. When we got in the vehicle we immediately noticed a small coin my daughter gave her was missing. We notified the service advisor and we were informed there was nothing they could do. Both her and my daughter were extremely upset and cried the whole way home. Long and short is the detail or service department steals from the vehicles so check them thoroughly. Wouldn't go back if we didn't have prepaid maintenance. Definitely calling to cancel the prepaid maintenance to get the vehicle maintained elsewhere More

Great Service, Not Pushy The facilities are very nice and they have a huge selection. Staff is friendly and not pushy. It is a pleasure to visit or shop at this dealership. The facilities are very nice and they have a huge selection. Staff is friendly and not pushy. It is a pleasure to visit or shop at this dealership. More

Best Buying Experience Ever! I am a long time Lexus owner and I owe it all to the knowledge and professionalism provided by Joseph Giummo. Because of the comfort and confidence I I am a long time Lexus owner and I owe it all to the knowledge and professionalism provided by Joseph Giummo. Because of the comfort and confidence I have in Mr Giummo, I no longer consider other manufacturers or any other Lexus dealership...Lexus of Palm Beach and Joseph Giummo have made my car buying and servicing a truly pleasant experience. More

Horrible Customer Service I have purchased 5 vehicles from this dealership and have never had a problem until today. The General Sales Manager, Joseph Giummo, was incredibly ru I have purchased 5 vehicles from this dealership and have never had a problem until today. The General Sales Manager, Joseph Giummo, was incredibly rude to me; insinuated that I lied to him; treated a finance manager with disrespect in front of me and basically invited me to take my business else where. Guess what? Not a problem. I will never buy from this dealership again. He should be fired. Terrible reflection on an otherwise wonderful group of people. More

Great dealership, Highly Recommend!!! Great experience every time I shop at Lexus of Palm Beach! I have worked with Joe Giummo on several occasions and every time I am extremely pleased w Great experience every time I shop at Lexus of Palm Beach! I have worked with Joe Giummo on several occasions and every time I am extremely pleased with his professionalism. More

Fantastic I can’t say enough good things about my experience at this dealership. Friendly, knowledgeable and experienced they helped me though the process of bu I can’t say enough good things about my experience at this dealership. Friendly, knowledgeable and experienced they helped me though the process of buying my new Lexus and I Lionel it!!!! More

Sebastian and Charlotte Lease Return Experts Just returned my Lexus GS 350 lease and was totally blown away by the amazing customer service of these two professionals. The process was easy peasy Just returned my Lexus GS 350 lease and was totally blown away by the amazing customer service of these two professionals. The process was easy peasy and they were very well attentive to my needs. Great job you two, I will certainly be back! More