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Lexus of Palm Beach

West Palm Beach, FL

4.8
1,727 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,727 reviews

August 12, 2021

I brought my car in to have the lower splash shield reattached and front grill assembly re-secured. When car was returned to me I noticed that the splash shield on the left wheel well was still loose. More

by STU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Bouker
Aug 16, 2021 -

Lexus of Palm Beach responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (561) 291-6004. We would appreciate the chance to turn your experience around.

August 12, 2021

Service was good and finished as promised but they didn't top off all fluids as required. Too far to drive back. I will top off fluid myself. More

by Arte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Piggee
Aug 16, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2021

Brian attended to my concerns, was informative and no pressure. More

by JanJan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Service Dept
Aug 13, 2021 -

Lexus of Palm Beach responded

Hi Janjan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2021

My service appt went smooth. I was out in the time quoted to me My service consultant was attentive and very helpful. I would recommend Lexus of Palm beach More

by naftrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian Kobus
Aug 13, 2021 -

Lexus of Palm Beach responded

Hi Naftrn, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

August 10, 2021

Awesome experience! Great dealership Gerald Grate was pleasant to work with David Briggs was also helpful I am happy I made the choice to visit More

by yvette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Grate David Briggs
Aug 10, 2021 -

yvette responded

Welcoming environment made purchasing my vehicle very easy and smooth transaction

Aug 13, 2021 -

Lexus of Palm Beach responded

Hi Yvette, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 10, 2021

Francesca Schintu, is a pleasure to work with. Communication while my car was in the shop was excellent. Questions concerning service and service recommendations were explained to my satisfactio More

by sas101a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu
Aug 13, 2021 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Quality service work with excellent staffScott Vessey Quality service work with excellent staff Scott Vessey was very helpful and was good at communicating with me while my car was in the shop More

by HD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vessey
Aug 17, 2021 -

Lexus of Palm Beach responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 06, 2021

Great person that signed me in from customer service he was very friendly and knowledgeable. He also made sure that my car came back clean More

by Steven Goldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thor
Aug 17, 2021 -

Lexus of Palm Beach responded

Hi Steven, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Friendly staff., especially Thor from Service. Excellent door service as soon as you pull up in front of service dept More

by Windwood4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken., Jason , Thor
Aug 17, 2021 -

Lexus of Palm Beach responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2021

Great service department, very helpful and efficient addressing my issues with quality workmanship and professionalism. Beautiful facility, neat, clean and everyone is very pleasant to work with. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu
Aug 17, 2021 -

Lexus of Palm Beach responded

Hi Gary, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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