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Lexus of Palm Beach

West Palm Beach, FL

4.8
1,727 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,727 reviews

September 08, 2021

Brian Kobe took care of me yesterday. He is an outstanding service manager who took care of all my requests. He will be my new manager on my next visit. Lexus of Palm Beach Service is outstanding. More

by Phebe Bauer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Sep 09, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at Lexus of Palm Beach! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Sep 09, 2021 -

Phebe Bauer responded

My email is bisonette@gmail.com. My evaluation was very sincere. It is the first time the driver’s side windshield worked perfectly since I bought the Lexus in 2019!

September 07, 2021

Excellent customer service. Service went above and beyond my expectations. Great communication throughout. Replace my new windshield wipers that had squeaked since first purchase the car. Now they a More

by Marti69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Power
Sep 09, 2021 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

September 07, 2021

We were very well treated at the Lexus of Palm Beaxh. Sales and finance staff were attentive and well informed of options available. Tony Corporan, our sales person, was eager to answer any questions we More

by Suzanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Corporan - sales-extremely helpful, friendly; Mark in finance-extremely knowledgeable, friendly and helpful
Sep 09, 2021 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

September 06, 2021

My service issues for managed by Lisa Freseman-Carvalho who did an excellent job on my requests. I will have my future service needs handled by her and the Lexus team. More

by bonbill1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Freseman-Carvalho
Sep 09, 2021 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 04, 2021

Great service from everyone !!! Loved our experience buying a new truck! Everyone treated us like we were a celebrity. Beyond a great experience. Love my GX.!!! More

by Y
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Sep 07, 2021 -

Lexus of Palm Beach responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2021

Great service manager Wonderful president not service and very helpful. Car was done quickly and washed beautifully Easy and Professional service. Always a pleasure to go to the dealership More

by Deecarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Amra, Eric Kessler, Aaron Lederman, Jim Riter, Kurt Nohrenberg, Larry Muirhead, Scott Feller, Tracy Robinson, Ash Glover
Sep 07, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. We look forward to your next visit! Take care!

September 01, 2021

The service representative, Usman, was helpful and professional in his dealings concerning my appointment at Lexus of Palm Beach. He answered all my questions and provided a knowledgeable presence of More

by neatrudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Grate
Sep 01, 2021 -

neatrudi responded

Yes,

August 31, 2021

I have been going to JM Lexus since 2011 when I purchased my LS460L. I recently moved to Palm Beach Gardens and decided to give Lexus of Palm Beach a try, given desirable distance versus going back to JM Le More

by loganmulcrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Piggee
Sep 03, 2021 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 31, 2021

I had a wonderful experience with Lexus of Palm Beach and Andres as a salesperson. My last car buying experience at Infinity of Palm Beach was a nightmare. From the atmosphere to all the staff was fantasti More

by cheryl8808
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie, Andres, and Mark in Finance
Sep 03, 2021 -

Lexus of Palm Beach responded

Hi, we are deeply disappointed by your experience at Lexus of Palm Beach. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (561) 291-6004 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

August 31, 2021

They were very efficient. I waited for my car. In NY they had muffins and bagels out for people. Just a suggestion. Francesca was lovely. More

by Jcohen506
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
Sep 03, 2021 -

Lexus of Palm Beach responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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