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Lexus of Palm Beach

West Palm Beach, FL

4.8
1,803 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,803 reviews

November 21, 2021

My appointment was scheduled at 2:30pm. I got my car My appointment was scheduled at 2:30pm. I got my car back by 4:30pm. My question is what is the point to scheduled appointment if I have to wait thi More

by smancini904
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Nov 24, 2021 -

Lexus of Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

November 20, 2021

Tim Pigge is exceptional. Very helpful. I love that he puts customers first. Best customer service. More

by Cynmay.cv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Piggee
Nov 24, 2021 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 20, 2021

Exceptional service . We have bought several cars from this dealership and would not go elsewhere . Brian in service makes my life so Easy , he is professional , knowledgeable, and always makes me feel s More

by Clsact1003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kopus
Nov 24, 2021 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 19, 2021

Congratulations to Herby Boileau for a courteous and professional service (as always). Not so happy about being charged for a repair that does not speak well for a top notch manufacturer such as LEXUS More

by dwnuk1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herby Boileau
Nov 24, 2021 -

Lexus of Palm Beach responded

Hi, we are deeply disappointed by your experience at Lexus of Palm Beach. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

November 18, 2021

Prompt and courteous service. Fair pricing. I am sorry Lexus has eliminated all food service and even bottled water. More

by ellenjabrams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vessey
Nov 22, 2021 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2021

Service advisor was friendly, knowledgeable and made sure I had transportation while my parts were on order More

by Rsvparnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep. Scott, very good
Nov 21, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

I have been with Bill for many years and he has always taken care of my every need for my vehicle. Palm Beach of Lexus is hands-down the most professional knowledgeable and friendly service provider I’ve More

by blessed101907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill service , Horatio Edwards
Nov 21, 2021 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2021

Great customer service from Francesca Schintu, Ken Zaron and Pat S. I would highly recommend anyone to purchase a car there. I have been going there for over 10 years now and I have no complaints. More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu, Ken Zaron and Pat S.
Nov 18, 2021 -

Lexus of Palm Beach responded

Hello Trish, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

November 15, 2021

Always friendly and helpful, thank you Annette P. you are doing a great job in your transition More

by myjeep161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annette Ploumis
Nov 18, 2021 -

Lexus of Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

Francesca Shintu is the most efficient & kind service managerI have ever rnjoyed the pleasure of. She is the whole package; the same must be said of this dealership. They go beyond any luxury car dealers More

by Flowerbabe1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Shintu, Larry Muirhead
Nov 17, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to Francesca here at Lexus of Palm Beach! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

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