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Lexus of Palm Beach

West Palm Beach, FL

4.8
1,727 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,727 reviews

December 06, 2021

we are from CANADA WE RECEIVED THE BEST SERVICE POSSIBLE Annette was great to understand our need .Service has been done quickly and effectively More

by ja.avard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANNETTE PLUMIS
Dec 09, 2021 -

Lexus of Palm Beach responded

Hello, thank you for your kind review; we are happy to pass along your comments to Annette here at Lexus of Palm Beach! We look forward to your next visit! Take care!

December 06, 2021

Leased a 2018 Lexus RX350 3 years ago and paid $799.00 dealer fee. Decided to buy the car and was charged another $799.00 dealer fee. Same car, same customer. Completely excessive and unnecessary. Not ha More

by lexus
Recommend Dealer
No
Employees Worked With
Nicky France
Dec 09, 2021 -

Lexus of Palm Beach responded

Hi Lexus, we are deeply disappointed by your experience at Lexus of Palm Beach. Please call our General Manager at (561) 291-6004 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

December 04, 2021

Good service and personal attention. This has been true for every visit. Stay with Lexus of Palm Beach. More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Power
Dec 07, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2021

This is the 4th time I've purchased a vehicle from this dealership.. That speaks for itself. No pressure and extremely accommodating More

by Normanmiller88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirchner
Dec 07, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2021

Service was performed quickly and effectively. It is a pleasure to deal with Lexus of Palm Beach. More

by Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bouker
Dec 07, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

Everything went smoothly. Service rep was very friendly and made me feel at ease. Wait time as expected. There was coffee but wish there were bagels, popcorn or snacks like at other dealers. Car returned More

by Jtcordn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not shown
Dec 06, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 03, 2021

Ash was amazing to work with! He made the process very easy and smooth for us to purchase our new car. David helped with all the paperwork and was very thorough on everything. I never knew it could be thi More

by Jayne Stewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Briggs , Ash Glover
Dec 06, 2021 -

Lexus of Palm Beach responded

Hi Jayne, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

December 02, 2021

Great Service and staff was professional and polite!!! Dealership was spotless!! Waiting area was comfortable and plenty of room. More

by gomezmri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Maestre
Dec 04, 2021 -

Lexus of Palm Beach responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2021

Great service!! Usman was wonderful, kept me informed of work progress, Very friendly and professional!! More

by CarolynP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Dec 04, 2021 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2021

The service department is very dedicated to the customer The service department is very dedicated to the customer experience . The service advisors make sure the customer is aware of the services on their v More

by bobie409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Dec 06, 2021 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

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