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Lexus of Palm Beach

West Palm Beach, FL

4.8
1,727 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,727 reviews

January 29, 2022

Service advisor was great. Actual service took 2 hours for scheduled maintenance and new tires. IMO that is way to long. More

by marshallgoldstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy
Feb 01, 2022 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 28, 2022

All went well service quick, I was giving a time to expect the work to be done and that was right on time. It's always a pleasant experience. The facility is very clean and the people very polite and k More

by Duke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu
Jan 31, 2022 -

Lexus of Palm Beach responded

Hi Duke, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Feb 01, 2022 -

Duke responded

Thanks for the responding to my note.

January 28, 2022

Bill my service manager was excellent to work with. He explained in detail what was going to be done and approximately how long the service was going to take. Dealership was very clean and welcoming More

by Gherold8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill power
Jan 31, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2022

I needed road service and the response was excellent. Dave was courteous and very efficient. He changed a tire with the donut tire and cautioned me on the safe use of the donut. I then proceeded to the d More

by bodonnell0705@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Jan 30, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! If you have any further questions, please don't hesitate to reach out! Take care!

January 26, 2022

Every one was friendly and helpful. The time period was what they said it would be. The only thing that was not up to standard in this dealership was the waiting room. In NJ they have small wrapped 1/2 be More

by Louis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Feller
Jan 28, 2022 -

Lexus of Palm Beach responded

Hello Louis, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Have a great day!

January 26, 2022

Great service. Lisa got us in and out of there for an oil change service in an hour as promised. Kept us informed along the way. Thanks More

by CCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa in Service
Jan 28, 2022 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

January 26, 2022

The service advisor was pleasant, courteous and efficiently handled a more than difficult service problem More

by Donodell3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor Bryan K
Jan 29, 2022 -

Lexus of Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2022

They are efficient and professional. Rick was my service man, good follow up and everything was done that I needed done. More

by teamcherubin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Pomante
Jan 29, 2022 -

Lexus of Palm Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2022

Service was excellent. Done in a professional way. It was a complimentary maintenance. Great job Herby Boileau and crew. More

by bernadojc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herby Boileau
Jan 28, 2022 -

Lexus of Palm Beach responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 25, 2022

Excellent is the only word describing the service I received at this dealership. Thank you More

by armen60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 28, 2022 -

Lexus of Palm Beach responded

Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

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