Lexus of Palm Beach
West Palm Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The service and service consultant were. Very response I’ve to my needs. The only complaint I had was the waiting area which had no food and terrible coffee. This differs significantly from other Lexus de I’ve to my needs. The only complaint I had was the waiting area which had no food and terrible coffee. This differs significantly from other Lexus dealerships that I have used. This is my sixth rx350 or prior Rex model. More
Trustworthy and excellent customer service! This Dealership made the buying process easy and comfortable. The value of the Lexus speaks for itself! Dealership made the buying process easy and comfortable. The value of the Lexus speaks for itself! More
I did not like how the financial guy lied about the car oil change costing $400 just so i can buy the oil change plan, that i did not want. Also, he lied saying i needed the lexus care plan just so i can g oil change costing $400 just so i can buy the oil change plan, that i did not want. Also, he lied saying i needed the lexus care plan just so i can get a lower interest rate. I looked into the financial form and it says interest rate is negotiable and does not affect the dealership care plans. It was obvious he only lied to me so he can sell me these care packages so he can get commission money. They didnt tell me the car came with only one key. I dont want to pay extra money for another key. I was not happy. More
From the time i registered the car the service staff was extremely professional. Bill Power was extremely pleasant and informative, He represents himself well and is a credit to the Lexus organization extremely professional. Bill Power was extremely pleasant and informative, He represents himself well and is a credit to the Lexus organization More
Lexus of Palm Beach is awesome place to buy and service your car. I recently had a slow leak in a tire and went as a walk in to the service department. My service manager, Rick, took my info and sent me your car. I recently had a slow leak in a tire and went as a walk in to the service department. My service manager, Rick, took my info and sent me to wait. I was there just over an hour and my tire was replaced. The nail made it unrepairable. Thankfully, I was encouraged to purchase the tire warrantee when I bought out my lease, so the visit did not cost me anything. Great service, always professional and I feel like the most important customer in the dealership. Highly recommend More
my service person Annette was terrific..she got me a loaner car immediately when it was the last car available since my service required at least week ..she kept me up to date on the progress of the ca loaner car immediately when it was the last car available since my service required at least week ..she kept me up to date on the progress of the car and called when it was done More
All in all it was good, except a few minor things like someone the service alert on the dash, settings were changed on the dash when they cleaned...for the price you pay for a regular service there is a h someone the service alert on the dash, settings were changed on the dash when they cleaned...for the price you pay for a regular service there is a higher expectation to do the little things as well as the big things. More