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Lexus of Palm Beach

West Palm Beach, FL

4.8
1,727 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,727 reviews

February 11, 2022

Always on time, cares for the customer, good costumer service and they go above and beyond to meet your needs More

by Kristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Powers
Feb 15, 2022 -

Lexus of Palm Beach responded

Hi Kristina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2022

The service and service consultant were. Very response I’ve to my needs. The only complaint I had was the waiting area which had no food and terrible coffee. This differs significantly from other Lexus de More

by ahfeldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do notrecall
Feb 15, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave us feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 10, 2022

Lisa in service is top notch professional, Lexus Palm Beach is very lucky to have her, makes the process a pleasure More

by Leila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa, in service
Feb 13, 2022 -

Lexus of Palm Beach responded

Hi Leila, we're happy to hear you had such a positive experience with Lisa! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2022

Bill Power is my advisor, got me in and out quickly and at the price quoted for the service I required. Cant ask for more than that. More

by flsailcraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Power
Feb 14, 2022 -

Lexus of Palm Beach responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 10, 2022

Trustworthy and excellent customer service! This Dealership made the buying process easy and comfortable. The value of the Lexus speaks for itself! More

by Lexus Lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kershner and Nickey in Finance
Feb 14, 2022 -

Lexus of Palm Beach responded

Hi Lexus, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 10, 2022

I did not like how the financial guy lied about the car oil change costing $400 just so i can buy the oil change plan, that i did not want. Also, he lied saying i needed the lexus care plan just so i can g More

by max.a561
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Postin
Feb 14, 2022 -

Lexus of Palm Beach responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (561) 291-6004 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

February 09, 2022

From the time i registered the car the service staff was extremely professional. Bill Power was extremely pleasant and informative, He represents himself well and is a credit to the Lexus organization More

by jrb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Powers 5 stars
Feb 11, 2022 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. If you ever need help, just give us a call. Happy motoring!

February 08, 2022

Lexus of Palm Beach is awesome place to buy and service your car. I recently had a slow leak in a tire and went as a walk in to the service department. My service manager, Rick, took my info and sent me More

by copper.coin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Feb 10, 2022 -

Lexus of Palm Beach responded

Hi, we are so happy to read such a great review about Lexus of Palm Beach! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 07, 2022

my service person Annette was terrific..she got me a loaner car immediately when it was the last car available since my service required at least week ..she kept me up to date on the progress of the ca More

by libnharve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Lopatin
Feb 10, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to Annette here at Lexus of Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2022

All in all it was good, except a few minor things like someone the service alert on the dash, settings were changed on the dash when they cleaned...for the price you pay for a regular service there is a h More

by Jen.angeles.5571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vessey
Feb 10, 2022 -

Lexus of Palm Beach responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

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