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Lexus of Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.8
1,727 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,727 reviews

February 28, 2022

My advisor Herby was great. He was able to have my vehicle serviced in a timely manner. I always appreciate the amazing service that I receive from Lexus. More

by jovanbonds1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herby
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Mar 03, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2022

Sales person good Sales Mgr not did not even come to talk to me about complaint re car More

by irvinlinda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Hughes,sales mgr name unknown
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Mar 01, 2022 -

Lexus of Palm Beach responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (561) 291-6004 -- we hope to hear from you soon.

February 28, 2022

Leased a UX200 for daughter and neglected to get insurance on tires (run flat). With less than 900 miles, I got a large nail in right rear tire. I brought it to Lexus of Palm Beach at 5 pm and expec More

by jbcush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Lopatin
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Mar 03, 2022 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2022

Brian Kobus in service is professional, caring and respectful. He always goes out of his way to make sure we're more than satisfied. Thank you, Brian! More

by Sunshine Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Report | Print
Mar 03, 2022 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 25, 2022

They are very customer friendly and competent in their work. They return my car like it’s new. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herby
Report | Print
Mar 01, 2022 -

Lexus of Palm Beach responded

Hi Paul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 25, 2022

I have been getting maintenance done there every winter on 4 succesive RX-350's for over 15 years. It's always been hassle-free, ready when promised and all in a courteous environment. More

by wallywhiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
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Mar 01, 2022 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

February 24, 2022

Service was what I expected and done properly. The tire pressure was not done properly and needs adjustment. More

by tlgi.blewin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horatio Edwards
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Feb 26, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 24, 2022

Fast and reliable service, courteous. Convenient location. My rep was outstanding with his service. Thanks More

by las3399
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Vessey
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Feb 26, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2022

Got in and out in good time. Service department always helpful. Would be nice to have some refreshments while waiting. More

by aconwpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Feb 26, 2022 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

February 23, 2022

Disappointed that there was not donuts or muffins or Diet Coke while waiting in waiting area which was very clean More

by Rebelsw69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Feb 27, 2022 -

Lexus of Palm Beach responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

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