Lexus of Orange Park
Jacksonville, FL
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Very satisfying experience. Service Manger answered questions in a professional and friendly manner. Notified as soon as the car was ready. Service Manger answered questions in a professional and friendly manner. Notified as soon as the car was ready. More
Mr Frank Guerrero is very patient and thorough answering our questions during the process of buying our car. We will highly recommend him as one of your best employees in Lexus of Orange Park our questions during the process of buying our car. We will highly recommend him as one of your best employees in Lexus of Orange Park More
Really enjoyed working with Miles. We purchased the Lexus CT 200h. The experience was unexpectedly very positive. Only hitch was the missing owner's manual which we were told was insid We purchased the Lexus CT 200h. The experience was unexpectedly very positive. Only hitch was the missing owner's manual which we were told was inside the car. We're still waiting for it to arrive in the mail. More
Billy Hoebbel made our 1st Lexus purchase great! Billy was very patient while my husband and I looked at the options that would fit our family and budget. Billy knew all the features of the differen Billy was very patient while my husband and I looked at the options that would fit our family and budget. Billy knew all the features of the different RXs we test-drove. Once we made our final decision, we told him about a painful experience at another dealership. He promised us that he would have the paperwork ready and make the process as quick as possible, and he delivered. We had to bring our spirited four-year-old when it was time to sign papers. Billy had scheduled the financing with Robert, and that was seamless. Tessa, the technology specialist, showed my husband and me all the features of our new car. As a special treat, Billy found some ice cream for our son. It’s been a week, and we love our RX. My son calls it his police car. We definitely will recommend Billy and the Orange Park dealership to our friends and family. More
This is an excellent dealership. They had to keep my car overnight so a new 2023 loaner vehicle was quickly arranged. By the time I got home, they had sent a video and still pictures They had to keep my car overnight so a new 2023 loaner vehicle was quickly arranged. By the time I got home, they had sent a video and still pictures of my car showing the problems that needed fixing. They followed up with details of what was covered by warranty and other recommendations. A work order was agreed upon and they estimated my car would be ready the next day--they delivered as estimated. I bought my Lexus RX350 at this dealership; glad I did. More
Awesome experience (as usual} Catlin was very professional and personable I really appreciate this location to have my vehicle serviced professional and personable I really appreciate this location to have my vehicle serviced More