Lexus of Orange Park

Mark O'Brien and the entire Lexus family made me feel like ROYALTY. The customer service was outstanding and I am one very happy lady. From the beginning, during the process and even after the sale was c like ROYALTY. The customer service was outstanding and I am one very happy lady. From the beginning, during the process and even after the sale was completed, I was treated with the utmost courtesy and respect. I am highly recommending Lexus of Orange Park to everyone I speak with. More

My salesperson was extremely patient, spending as much time with me as I needed to drive the vehicle in town, on the highway and in parking. He was perfectly knowledgeable about the Lexus, answering all time with me as I needed to drive the vehicle in town, on the highway and in parking. He was perfectly knowledgeable about the Lexus, answering all my questions. He even delivered the vehicle to my office, with a full tank of gas. If you are looking for not only a great experience, but also the greatest salesperson, you must go to Lexus of Orange Park and see Chris DeRosa. More

Nathan was especially helpful with all inquiries including other vehicles for my son and about the new vehicle purchased. He was extremely positive and knowledgable about the vehicle. I never felt including other vehicles for my son and about the new vehicle purchased. He was extremely positive and knowledgable about the vehicle. I never felt pressured or overwhelmed with my purchase. I am very satisfied with his help with my purchase! This is my second Lexus and would never consider driving another brand. More

I am in the process of purchasing a new vehicle. Mr Pritchard is understanding of my timeline and goals for a purchase date. He answers all of my questions promptly and accurately. I very much appreci Pritchard is understanding of my timeline and goals for a purchase date. He answers all of my questions promptly and accurately. I very much appreciate his time and patience. More

It was the best car buying experience I have ever had. It was the best car buying experience I have ever had. The professional employees are to be comended. Mark O'Brian gave excellent service from the m It was the best car buying experience I have ever had. The professional employees are to be comended. Mark O'Brian gave excellent service from the moment I stepped in the Orange Park Lexus Dealership and after my purchase was complete. The dealership made me feel like part of the Lexus family. I am proud to own a Lexus now I know why other owners say they would not buy any other brand of car. Thanks for the excellent service and the beautiful Lexus. More

The best part of this dealership is Nathan Duhovis, we are now living in Utah and still purchase Lexus cars from him, his commitment to excellence is second to none. are now living in Utah and still purchase Lexus cars from him, his commitment to excellence is second to none. More

Great dealership !!!! Tim Underwood was amazing when it came to the product .He even came to my house to set up the garage door opener ,on his day off 140 miles away ..great guy,great dealership came to the product .He even came to my house to set up the garage door opener ,on his day off 140 miles away ..great guy,great dealership More

I recently acquired a 2004 LS430 at the Orange Park dealership and worked with Mark O'Brien as my sales representative. I cannot say enough good things about Mark and my experience at this dealership. dealership and worked with Mark O'Brien as my sales representative. I cannot say enough good things about Mark and my experience at this dealership. This is the second Lexus I've bought at Orange Park and the fourth one I've owned in the past 15 years. Mark went the distance to find the LS with all the features, color, and options that I was looking for. His friendly and professional approach made the experience effortless and enjoyable. He made certain that the car was in "certified" condition and detailed meticulously. I've been to many dealerships over the years and worked with car salesmen who have not come close to making the process as painless as Mark did. I have recommended him to several business associates as the "man to see" when they are shopping for their next set of Lexus wheels. More

Ohgosh, where to start? My husband and I have purchased two vehicles from Lexus of Orange Park prior to this transaction. He had brought his 430 SC in for a routine service visit and had received an invit two vehicles from Lexus of Orange Park prior to this transaction. He had brought his 430 SC in for a routine service visit and had received an invitation to attend an informal breakfast at the dealership being given the following Saturday which would include a tour, meet and greet, etc. We went, thinking we would just get a cup of coffee and have a nice chat with some of the staff. As breakfast was winding down, my husband wandered off to check out a car similar to his. When I went to find him, we struck up a conversation with one of the sales staff, Mark O'Brien. Nicest guy you'd ever want to meet -- very easy to talk with, friendly, and super knowledgeable. We started talking about our present vehicles; what we liked about them, what we would change if we could, etc. Ray (husband) loves his 430 SC, and I expressed interest in the RX 330 model. Mark said he had several excellent previously owned RXs in stock. What started out as a free breakfast turned into one of the most pleasant car buying experiences of my life. I am now the proud owner of an absolutely gorgeous luxury SUV! Mark made it so easy -- and believe me, my husband is NOT a pushover. Mark is a very low key, no pressure guy. If you know the Lexus product, you know they sell themselves in quality, and Mark's personality goes hand in hand with the Lexus standard. More

If you do not know your credit score, have not been "pre-approved" and not sure what you want and can afford "stay away from the Lexus Dealers. I experienced FREEDOM and no PRESSURE,(which comes with p "pre-approved" and not sure what you want and can afford "stay away from the Lexus Dealers. I experienced FREEDOM and no PRESSURE,(which comes with purchasing a car) because 1st, I DID NOT NEED A CAR, I had gotten approval from my Credit Union, therefore all I had to do was decide on the vehicle, the miles and color along with WHAT PAYMENTS I was able to LIVE WITH, BECAUSE my Credit Union would finance WHATEVER I SELECTED...A GREAT CREDIT UNION. I am never convinced that the Dealership EVER lose in an transaction. BUT with my On-Line shopping the price I paid for the Car was Below Blue Book, BUT I got TAKEN on my TRADE IN, YET IT WAS ENOUGH TO PAY IT OFF, Lexus played SAFE and allowed me the middle of the estimated scale of value for my trade -In car. The On-Line sources for estimated values of vehicles assist consumers a great deal, and with that information my visit and transaction was valuable. My Salesman had a VERY UNIQUE STYLE that convinced you that GAMES would be ELIMINATED in the process of your shopping. Mr. Obrien I understand owns and drives a Lexus, therefore he was quite knowledgeable of every aspect of the Vehicle, he gave a "Mini Orientation" and I was overly IMPRESSED. Salesmen like Mr. Obrien BRINGS CHARACTER and INTEGRITY to dealership and ERASE the FEAR of HARASSMENT and PRESSURE. More