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Lexus of Orange Park

Jacksonville, FL

4.8
479 Reviews

7040 Blanding Boulevard

Jacksonville, FL

32244

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Showing 479 reviews

May 22, 2014

A great experience We began working with Chris about a year ago, looking at the RX350, at that time we decided to hold off another model year because our SUV was still f More

by Ronald1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Derosa
May 31, 2017 -

Lexus of Orange Park responded

Thank you! We will continue to provide this great service to you. It is our pleasure to continue to serve you as we are now part of the Fields Auto Group. Kind Regards, Brian Zehren, General Manager, Lexus of Orange Park.

May 15, 2014

oil change everthing went well. The service was quick within 1 1/2 hours and my car was cleaned and vacuumed when it was returned. The gentlemen I had was very More

by RobintheBobbin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot his name please check date at Orange Park 5/13/14
May 31, 2017 -

Lexus of Orange Park responded

That's certainly what we strive for here at Lexus of Orange Park! Thank you for both your kind words and your business in the past. We're now part of Fields Auto Group and we will continue to provide the great experience you're used to. If there is anything further we may do to enhance the quality of your ownership or experiences, please let me know. Sincerely, Brian Zehren, General Manager.

May 08, 2014

Sales So glad I bought a Lexus! Love my car!! Will definitely do it again! Had a great experience, would recommend the people and dealership to anybody t More

by Danainjax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sasha Duran
May 31, 2017 -

Lexus of Orange Park responded

We look forward to welcoming you now to the Fields Auto Group family with our new ownership! We also look forward to ensuring you continue to receive only the highest level of customer service with every visit. If there is any way we may further enhance either your ownership or experience with us, please feel free to reach out to me directly. Kind Regards, Brian Zehren, General Manager, Lexus of Orange Park.

May 08, 2014

Jim Jernigan is the BEST! Thank you Jim for making my visit to the service department at Lexus Orange Park the best experience I have ever had at a car dealership! Much apprec More

by Vicboyles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Jernigan
May 31, 2017 -

Lexus of Orange Park responded

That’s wonderful to hear! I’m delighted you had a great experience in the past. Please be assured in knowing that we will continue to provide you with only the best in customer satisfaction. If there is any way we may improve on your experience, please let me know. Sincerely, Brian Zehren, General Manager, Lexus of Orange Park.

May 03, 2014

Sales experience I was greeted outside the dealership by Arthur. I had an amazing sales associates who guided me through my purchase. John, Business Manager, was exce More

by Janice111341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur and John Patrick
May 31, 2017 -

Lexus of Orange Park responded

Thank you! It is our pleasure to continue to provide you with exemplary service here at Lexus of Orange Park. I’m delighted you had a wonderful experience with us in the past and we look forward to continuing your great experiences with us in the future. Sincerely, Brian Zehren, General Manager.

April 22, 2014

95,000 mile service, and window repair. They did a great job of providing me with a loaner car while they did my service. they called me 3 hours later, and car was ready. All fixed, and wash More

by nansvan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrin Drago
May 31, 2017 -

Lexus of Orange Park responded

Thanks for your business in the past, and for your pleasant remarks regarding Lexus of Orange Park. We are delighted to welcome you back in the future and if there is any way we may further improve on your past encounters, please let me know how we may serve you. Best Regards, Brian Zehren, General Manager.

March 20, 2014

Was happy with Mike Davidson, but was not please with sales manager who would not bring our keys back to our car we were trading in and his attitude with the 1st offer he made. Also unhappy that it took More

by DannyHenry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davidson
May 31, 2017 -

Lexus of Orange Park responded

Thank you for your feedback. In the time since your review, our dealership has changed Ownership and Management and is now part of Fields Auto Group. At Fields, we are dedicated to providing the highest level of customer service and I invite you to visit us again and experience the Fields difference. You may also contact me, Brian Zehren, General Manager at (904) 777-5100, or via email at bzehren@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Brian Zehren, General Manager.

March 17, 2014

Bob Griffin was very professional, courteous and helpful. We enjoyed working him and other staff members of Lexus of Orange Park. He even followed up two days later to make sure we were happy with our deal More

by Billdy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Griffin
May 31, 2017 -

Lexus of Orange Park responded

Thank you for both your business and your feedback in the past. We look forward to serving you moving forward and showing you our continued dedication to our customers here at Lexus of Orange Park. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Brian Zehren, General Manager.

February 01, 2014

Purchasing our vehicle was a very pleasant experience all around. Chipper Keener is a fine young man. He was extremely personable, knowledgeable, helpful, patient and eager to please. He treated us with the More

by judynoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chipper Keener
Feb 14, 2014 -

Lexus of Orange Park responded

Judy and Ken, it is great to hear that Chipper provided you with a great experience and we are happy that he went out of his way to assist your needs. Congratulations on your new car and we look forward to seeing you in the future.

January 19, 2014

My recent experience with both parts and service at this dealership was my best experience with any dealership in my 67 years, bar none. THANKS! More

by dcronk0911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt (service) and Blake (parts)
Jan 21, 2014 -

Lexus of Orange Park responded

Wow, thank you for your feedback. We are definitely happy to hear that this was your best experience. Hope to see you soon at Brumos Lexus of Orange Park.

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