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Lexus of Orange Park

Jacksonville, FL

4.8
473 Reviews

7040 Blanding Boulevard

Jacksonville, FL

32244

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Showing 473 reviews

March 20, 2014

Was happy with Mike Davidson, but was not please with sales manager who would not bring our keys back to our car we were trading in and his attitude with the 1st offer he made. Also unhappy that it took More

by DannyHenry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davidson
May 31, 2017 -

Lexus of Orange Park responded

Thank you for your feedback. In the time since your review, our dealership has changed Ownership and Management and is now part of Fields Auto Group. At Fields, we are dedicated to providing the highest level of customer service and I invite you to visit us again and experience the Fields difference. You may also contact me, Brian Zehren, General Manager at (904) 777-5100, or via email at bzehren@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Brian Zehren, General Manager.

March 17, 2014

Bob Griffin was very professional, courteous and helpful. We enjoyed working him and other staff members of Lexus of Orange Park. He even followed up two days later to make sure we were happy with our deal More

by Billdy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Griffin
May 31, 2017 -

Lexus of Orange Park responded

Thank you for both your business and your feedback in the past. We look forward to serving you moving forward and showing you our continued dedication to our customers here at Lexus of Orange Park. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Brian Zehren, General Manager.

February 01, 2014

Purchasing our vehicle was a very pleasant experience all around. Chipper Keener is a fine young man. He was extremely personable, knowledgeable, helpful, patient and eager to please. He treated us with the More

by judynoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chipper Keener
Feb 14, 2014 -

Lexus of Orange Park responded

Judy and Ken, it is great to hear that Chipper provided you with a great experience and we are happy that he went out of his way to assist your needs. Congratulations on your new car and we look forward to seeing you in the future.

January 19, 2014

My recent experience with both parts and service at this dealership was my best experience with any dealership in my 67 years, bar none. THANKS! More

by dcronk0911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt (service) and Blake (parts)
Jan 21, 2014 -

Lexus of Orange Park responded

Wow, thank you for your feedback. We are definitely happy to hear that this was your best experience. Hope to see you soon at Brumos Lexus of Orange Park.

January 17, 2014

This has been an exquisite buying experience – would most certainly return in the near future. The whole experience, from beginning to the papersigning has been stress free! Throughly enjoyable! More

by tandrees
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Andreescu, Daniel Parker, Adrian Miron
Jan 21, 2014 -

Lexus of Orange Park responded

Thank you for taking the time to share your feedback with us. We are happy that you had a relaxing experience at Brumos Lexus of Orange Park and we hope you enjoy your new car. Congratulations.

January 17, 2014

We had a very positive experience. We thoroughly enjoyed working with Chipper and the gentleman in the finance department. Everyone was very professional and the transaction went smoothly. More

by Ryby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chipper Keener
Jan 21, 2014 -

Lexus of Orange Park responded

We are happy to hear that Chipper was able to provide you with excellent service. Thank you for sharing your feedback.

January 05, 2014

Ted Andrescu did an excellent job with the purchases of our new RX 350 SUV. He's an excellent sales person. I'll will purchase my next Lexus from him. I'll also, recommend all my family and friends to p More

by DAVECARG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Andrescu
Jan 15, 2014 -

Lexus of Orange Park responded

We are happy to hear that Ted provided you with an excellent experience. Thank you for sharing your feedback and congratulations on your new RX350.

January 04, 2014

Probably the least stressful car shopping experience I've ever had! Sales staff very respectful, courteous and pleasure to work with ...and no hard sell tactics. I really appreciated that! I will defini More

by Ghursey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davidson, Karen Fitts, Ben Stadler
Jan 15, 2014 -

Lexus of Orange Park responded

Thank you for your response. We are glad you had a stress-free experience at Brumos Lexus and we hope to see you soon.

January 04, 2014

Mike went above and beyond what I expected. Made sure all my questions and problem were addressed and solved. Thank you very much for everything More

by George6660
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 15, 2014 -

Lexus of Orange Park responded

Thank you for taking the time to share your feedback with us. We are happy that Mike was able to assist you with all your questions and needs. We look forward to you visiting Brumos Lexus of Orange Park again.

December 07, 2013

Mario Valdez was very knowledge, courteous and professional in all his interactions. He promptly returned my telephone calls with any questions or concerns that I had. More

by mitch41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Valdez
Dec 18, 2013 -

Lexus of Orange Park responded

Thank you for taking the time to share your feedback with us. We are happy to hear that Mario was able to assist you with your questions and concerns. Hope to see you soon at Brumos Lexus of Orange Park.

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