Lexus of Orange Park
Jacksonville, FL
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A great experience We began working with Chris about a year ago, looking at the RX350, at that time we decided to hold off another model year because our SUV was still f We began working with Chris about a year ago, looking at the RX350, at that time we decided to hold off another model year because our SUV was still fairly new and only had 30,000 miles on it. About one month ago we decided to look at the new 2015 model RX and Chris answered all of our questions, worked with our appointment times, was very polite and courteous all of the time. He also was willing to work with us on the trade in value along with great financing and discounting on the pricing. He was very detailed in showing how everything worked when we took delivery and did a nice follow up call to us several days after the purchase. More
oil change everthing went well. The service was quick within 1 1/2 hours and my car was cleaned and vacuumed when it was returned. The gentlemen I had was very everthing went well. The service was quick within 1 1/2 hours and my car was cleaned and vacuumed when it was returned. The gentlemen I had was very considerate. More
Sales So glad I bought a Lexus! Love my car!! Will definitely do it again! Had a great experience, would recommend the people and dealership to anybody t So glad I bought a Lexus! Love my car!! Will definitely do it again! Had a great experience, would recommend the people and dealership to anybody that asks! More
Jim Jernigan is the BEST! Thank you Jim for making my visit to the service department at Lexus Orange Park the best experience I have ever had at a car dealership! Much apprec Thank you Jim for making my visit to the service department at Lexus Orange Park the best experience I have ever had at a car dealership! Much appreciatation and you will always have my business! Victoria Boyles More
Sales experience I was greeted outside the dealership by Arthur. I had an amazing sales associates who guided me through my purchase. John, Business Manager, was exce I was greeted outside the dealership by Arthur. I had an amazing sales associates who guided me through my purchase. John, Business Manager, was excellent to work with. Both men helped to make my purchase a phenomenal experience. More
95,000 mile service, and window repair. They did a great job of providing me with a loaner car while they did my service. they called me 3 hours later, and car was ready. All fixed, and wash They did a great job of providing me with a loaner car while they did my service. they called me 3 hours later, and car was ready. All fixed, and washed for me. Derrin was great to work with, and I was pleased it was so fast. More
Was happy with Mike Davidson, but was not please with sales manager who would not bring our keys back to our car we were trading in and his attitude with the 1st offer he made. Also unhappy that it took sales manager who would not bring our keys back to our car we were trading in and his attitude with the 1st offer he made. Also unhappy that it took them 2 weeks to get the car we purchased. However we are pleased with our new Lexus RX350. I hate playing the sales game when purchasing a new car and wish that Lexus would go to fair market pricing like some of the other dealers. More
Bob Griffin was very professional, courteous and helpful. We enjoyed working him and other staff members of Lexus of Orange Park. He even followed up two days later to make sure we were happy with our deal We enjoyed working him and other staff members of Lexus of Orange Park. He even followed up two days later to make sure we were happy with our deal. More
Purchasing our vehicle was a very pleasant experience all around. Chipper Keener is a fine young man. He was extremely personable, knowledgeable, helpful, patient and eager to please. He treated us with the around. Chipper Keener is a fine young man. He was extremely personable, knowledgeable, helpful, patient and eager to please. He treated us with the utmost respect and we certainly would recommend him to anyone who is interested in purchasing an automobile at Lexus of Orange Park. He went out of his way to ensure that we were satisfied in every aspect of our buying experience and we left knowing that we could contact him for any reason, for anything and that he would make sure we would be taken care of. Love the car!!! Sincerely, Judy and Ken Noon More
My recent experience with both parts and service at this dealership was my best experience with any dealership in my 67 years, bar none. THANKS! dealership was my best experience with any dealership in my 67 years, bar none. THANKS! More