Lexus of Orange Park
Jacksonville, FL
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Great service Always great experience they are always fast and don't keep me waiting. Although the IS 350 is t what I expected I don't have any complaints with the Always great experience they are always fast and don't keep me waiting. Although the IS 350 is t what I expected I don't have any complaints with the service dept More
Best Experience Ever ...Really! Being "over 55", I have dealt with a wide range of vehicle brands and dealerships. The Brumos and Lexus purchase and ownership experience has been fa Being "over 55", I have dealt with a wide range of vehicle brands and dealerships. The Brumos and Lexus purchase and ownership experience has been fantastic. We are now a Burmos / Lexus family with three vehicles from Burmos (my mother-in-law now drives an NX at the lofty age of 90). My only wish is that we would have discovered Brumos and the Lexus vehicle line-up many years ago. Now the proud and content owners of a ES300h, CT200h and a NX200 More
Very good Terry Pinckney. was absolutely wonderful in helping me. A great asset to your company. He really is very knowledgeable and let me know all along th Terry Pinckney. was absolutely wonderful in helping me. A great asset to your company. He really is very knowledgeable and let me know all along the way what was happening. More
As always great servise service rep worked to get replacement body trim part for out of warranty part at no charge. I was sure this was going to cast me and was very happy w service rep worked to get replacement body trim part for out of warranty part at no charge. I was sure this was going to cast me and was very happy with the out come. More
JOMAR is the key Since Jomar Cabanawan joined the Orange Park service center, it has greatly improved from a non-caring, disinterested group to a much more professiona Since Jomar Cabanawan joined the Orange Park service center, it has greatly improved from a non-caring, disinterested group to a much more professional and interested service center. We had been turned off by the previous management and taken our car out of the way to the Lexus of Jacksonville location. Since Jomar is now in OP, we now trust this service center. More
GX 460 Awesome service, and even faster than I had hoped. My service tech was terrific, and the car was not only ready before I expected, but washed and det Awesome service, and even faster than I had hoped. My service tech was terrific, and the car was not only ready before I expected, but washed and detailed. It looked great. More
Exceeded our expectations. Dealing with Brumos was truly a first class experience. After a straight forward give and take on-line, we visited Brumos to test drive the RX 350 an Dealing with Brumos was truly a first class experience. After a straight forward give and take on-line, we visited Brumos to test drive the RX 350 and possibly order one for a future lease. The trade in value was fair, the packages on the RX that we received met all our expectations for comfort and safety. Now we have a beautiful red RX350 loaded with helpful and convenient features. The true "x" factor in making this decision to choose from existing inventory was our sales representative, Mr. Jabari Fowler. His authentic approach to helping us to get the car that met our needs, his sense of humor and his respectful approach were greatly appreciated. Thanks you, Jabari! More
Wonderful Service As always, when I brought my car in for service, I was greeted with friendly, courteous and knowledgeable staff. The service advisor also arranged to As always, when I brought my car in for service, I was greeted with friendly, courteous and knowledgeable staff. The service advisor also arranged to take my car to the collision center for a minor repair after being serviced and provided me with a car to drive which my husband liked so much he has decided he wants the same model for his next car. So you will see us again in Orange Park! More
Great experience I Have been going to the service department at Lexus of Orange Park and I wouldn't go anywhere else. It truly is a great place. I Have been going to the service department at Lexus of Orange Park and I wouldn't go anywhere else. It truly is a great place. More
Friendly, professional and considerate of my time My first experience with Brumos Lexus was excellent. I was impressed with the service received and professionalism shown. The service department sta My first experience with Brumos Lexus was excellent. I was impressed with the service received and professionalism shown. The service department staff were all helpful. More