Lexus of Orange Park

Very professional throughout the entire process. Both Kelly Lurz and Sasha Duran did an outstanding job in making the sales process a pleasant experience. They followed up on everything and the resu Both Kelly Lurz and Sasha Duran did an outstanding job in making the sales process a pleasant experience. They followed up on everything and the result was a happy customer. More

First service Everyone was great. I called several times, because I was confused about the process, and Sheree and Darin were both so understanding. the drivers wh Everyone was great. I called several times, because I was confused about the process, and Sheree and Darin were both so understanding. the drivers who picked up and delivered were also very nice and helpful. I will request Wayne again ne t time. More

Quite pleasant. Service was performed in a timely manner. Everyone was very friendly. The waiting area was neat and clean. I did, however, make the comment to the ser Service was performed in a timely manner. Everyone was very friendly. The waiting area was neat and clean. I did, however, make the comment to the service consultant that I was amazed at how, for my first service after my warranty expired, so many things needed to be repaired. I just couldn't understand these issues developing between my last service date, which was covered, and now, which is not covered. I couldn't afford to have the work done. More

Checked brakes now my car jerks and shakes when stopping Had an air pump die that cost over $1000. Week while the did that they checked my brakes and cleaned them now my brakes don't stop right. Jonathan cou Had an air pump die that cost over $1000. Week while the did that they checked my brakes and cleaned them now my brakes don't stop right. Jonathan could have some courtesy to talk to me More

Grateful I have leased a Lexus in 2014 and my husband and i returned to the dealership to buy another car a few months ago....wouldn't go anywhere else...knowl I have leased a Lexus in 2014 and my husband and i returned to the dealership to buy another car a few months ago....wouldn't go anywhere else...knowledgeable, most professional and accommodating service was provided by your sales associate Mark O'Brien. Since my first purchase I have recommended your dealership and Mark to some of my friends who now are driving Lexus. Marina Vita More

Service Department Derrin Drago has the best customer service at lexus of Orange park. He listen to his customers and make sure their needs are met when they leave that Derrin Drago has the best customer service at lexus of Orange park. He listen to his customers and make sure their needs are met when they leave that dealership. More

Best Car Buying Experience Great Price, Great Car Buying Experience! We worked via phone and email to work out the details, then made the drive to finalize the lease. Lots of qu Great Price, Great Car Buying Experience! We worked via phone and email to work out the details, then made the drive to finalize the lease. Lots of quality time and minimal waiting made it worth the drive. More

Good experience It's always a pleasure to visit the dealership. From the time you pull up, everyone is polite, courteous, friendly and helpful. Facilities are clean It's always a pleasure to visit the dealership. From the time you pull up, everyone is polite, courteous, friendly and helpful. Facilities are clean and comfortable. Enjoy the personal attention. More

Awesome Very Informative stress free pleasant experience Excellent presentation from the Sales Rep to the Finance Professional, to the Show Room and waiting a Very Informative stress free pleasant experience Excellent presentation from the Sales Rep to the Finance Professional, to the Show Room and waiting area, I was really pleased!!!! More

10,000 Mile Maintenance We were able to get a very convenient appointment. Everyone with whom we dealt was very efficient, courteous and helpful. Everything was handled in We were able to get a very convenient appointment. Everyone with whom we dealt was very efficient, courteous and helpful. Everything was handled in a very professional and timely manner. More