Lexus of Orange Park
Jacksonville, FL
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Service Experience This service was really excellent from start to finish. Highlights were the staff that greeted me when I arrived, my outstanding service advisor Tina This service was really excellent from start to finish. Highlights were the staff that greeted me when I arrived, my outstanding service advisor Tina Crews, who provides first rate old school customer service, the car wash and interior cleaning and, finally, the excellent performance of my vehicle after the maintenance service. Also want to acknowledge Jomar, my previous service advisor, who is terrific, too. More
Service Great! Daren Drago is a great customer service representative and always appreciate him bringing his A game. He goes out of his way to make sure every Great! Daren Drago is a great customer service representative and always appreciate him bringing his A game. He goes out of his way to make sure everything is right. Thank you! More
Susan is wonderful! Everyone there seems to go above and beyond to make sure you are given the level of service to make you return. I and would without reservation recomm Everyone there seems to go above and beyond to make sure you are given the level of service to make you return. I and would without reservation recommend them!! More
Tire Installation Jomar is absolutely wonderful. He always makes sure my experience is superb. Jomar is a GREAT asset to your dealership. He encompasses customer servic Jomar is absolutely wonderful. He always makes sure my experience is superb. Jomar is a GREAT asset to your dealership. He encompasses customer service. Thanks for everything. More
10K complimentary service - GS350 F-sport The 2015 GS350 F-sport is an excellent design, with 10k mile oil change intervals on top of great performance and a long standing heritage of reliabil The 2015 GS350 F-sport is an excellent design, with 10k mile oil change intervals on top of great performance and a long standing heritage of reliability. The Brumos OP sales and service teams are excellent. Thank you Eric and Jomar. More
Service Good experience having my 2105 Is350c serviced for the 15,000 mile service. Susan was very helpful. The loaner car made my day easier as well. Good experience having my 2105 Is350c serviced for the 15,000 mile service. Susan was very helpful. The loaner car made my day easier as well. More
BRUMOS OF JACKSONVILLE/ORANGE PARK IS THE BEST! I'M CONVINCED THAT THE CUSTOMER SERVICE BRUMOS OFFERS DAY IN & DAY OUT CANNOT BE MATCHED BY ANY COMPETITOR. 5 STARS TREATMENT & SERVICE EVERY SINGLE T I'M CONVINCED THAT THE CUSTOMER SERVICE BRUMOS OFFERS DAY IN & DAY OUT CANNOT BE MATCHED BY ANY COMPETITOR. 5 STARS TREATMENT & SERVICE EVERY SINGLE TIME! More
25k mile service I gave this rating because I can count on them to fix my car and work around my schedule. I will use this facility again and recommend it to others. I gave this rating because I can count on them to fix my car and work around my schedule. I will use this facility again and recommend it to others. More
Loved it! Jomar is awesome!! Love this guy, he treats me like a King! And my car!! They serviced my car and returned it within 48 hours, very impressed. My Jomar is awesome!! Love this guy, he treats me like a King! And my car!! They serviced my car and returned it within 48 hours, very impressed. My car also looked spotless with a full tank of gas. Thank you for treating me and the car with great respect. More
Easy oil change I'm from out-of-town and it was time for my 10,000 service. Brumos Lexus treated me as though I had purchased my car from them. First class service! I'm from out-of-town and it was time for my 10,000 service. Brumos Lexus treated me as though I had purchased my car from them. First class service! More