Lexus of Orange Park

Freakin amazing!!! Im not going to get into why i brought my car in...that pretty insignificant compared to the bragging im about to do on Jennifer!! Jennifer has what w Im not going to get into why i brought my car in...that pretty insignificant compared to the bragging im about to do on Jennifer!! Jennifer has what we like to call "magic bananas"!! She works so hard to please. I love this lady. She is the reason i have spread the news a out Lexus of Orange Park. If everyone presented themselves and represented Lexus like she does...there would be no other choice in automobiles. Lexus should be proud to have her as a representative. Everyone could learn from her. Perhaps a nice raise and a new position..lets say a position where she teaches employees of Lexus how to treat customers and how to get the job done..and done right. She has shown nothing but complete compassion, dedication, and professionalism each time ive been there. SHE has made me make the committment of never driving anything but a Lexus. The cars are beautiful..no doubt, but the customer service is what retains the consumers. Please give this woman a raise..or at least tell her shes amazing!! Thanks Cheryl Fox More

Great service! I love the service I receive anytime I come to Lexus of Orange Park. They really do provide excellent service and put their customers first. Thanks Su I love the service I receive anytime I come to Lexus of Orange Park. They really do provide excellent service and put their customers first. Thanks Susan and Jomar! More

Excellent Service Jamar was an excellent service advisor who remembered my preferences and provided an honest quote. The maintenance crew did an impeccable job as alwa Jamar was an excellent service advisor who remembered my preferences and provided an honest quote. The maintenance crew did an impeccable job as always. I highly recommend this location for Lexus service. More

Great Service These folks are always so friendly and professional. Service is timely and the cafe in the break room is a great add to the level of customer service These folks are always so friendly and professional. Service is timely and the cafe in the break room is a great add to the level of customer service I’d expect from Lexus. More

Service department When I called initially to set up appointment for service, I never received a call back from 2 different phone messages, this was from about 11 am til When I called initially to set up appointment for service, I never received a call back from 2 different phone messages, this was from about 11 am till about 3 pm on Wednesday or Thursday for an appointment for Friday 11/10/17, I left two message on Carlos answering service. I finally called back and reached someone who set my appointment up & said Carlos wasn’t in that day (someone should’ve covered his messages). I usually deal with Susan Kay but I lost her direct number. & she’s very prompt in returning calls. Very disappointed with the way the phone messages weren’t returned in a timely manner, but everything worked out. Very satisfied with the overall service department More

Excellent device as usual! I always receive excellent service and I will continue to patronize this location for all of my Lexus needs. What an awesome idea to have a chef to pr I always receive excellent service and I will continue to patronize this location for all of my Lexus needs. What an awesome idea to have a chef to provide breakfast or lunch while you wait for your car to be serviced. Excellent! More

Service Excellent and timely. Car was clean. Valet service was excellent. If the driver had called 30 minutes before arrival, it would have been nice. He a Excellent and timely. Car was clean. Valet service was excellent. If the driver had called 30 minutes before arrival, it would have been nice. He arrived close to expected time. More

Best Experience Ever I was totally blown away with Lexus of Orange Park. No pressure, fair price, went above and beyond in getting the vehicle in the condition I wanted it I was totally blown away with Lexus of Orange Park. No pressure, fair price, went above and beyond in getting the vehicle in the condition I wanted it in. Next time I buy a car this dealership will be at the top of my list. More

Great people, wonderful service Milton Smith took care of my used car shopping needs.No pressure, very helpful. Tony in finance treated me great with my financing needs. Great place Milton Smith took care of my used car shopping needs.No pressure, very helpful. Tony in finance treated me great with my financing needs. Great place to shop for a new or used car. Brian More

Pre Owned Car Purchase I Purchased a Pre own Vehicle from your Dealership, and was very impressed with the Professional staff and service. The Salesman " Milton " and the I Purchased a Pre own Vehicle from your Dealership, and was very impressed with the Professional staff and service. The Salesman " Milton " and the Finance Dir. Christina worked together in a smooth and efficient manner to make my purchase a seamless Transaction. Keep Up the Good Work, and friendly staff ! Thanks John More