Lexus of Orange Park
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 480 reviews
Great experience with Carlos I took my Lexus in for oil change & tire rotation a couple days ago. Had a great time. Had a great chicken salad for lunch. Did not take long at al I took my Lexus in for oil change & tire rotation a couple days ago. Had a great time. Had a great chicken salad for lunch. Did not take long at all. Really great experience. Thanks Carlos. More
IS 300 Victor did an excellent job of scheduling and acting with a sense of urgency upon my appointment. It was an "we owe you" from a new car purchase. Victor did an excellent job of scheduling and acting with a sense of urgency upon my appointment. It was an "we owe you" from a new car purchase. More
Great service I was scheduled in and got in and out quick. No “over-servicing” and reasonable price! Cafe was a great convenience - fresh chef salad was a real tre I was scheduled in and got in and out quick. No “over-servicing” and reasonable price! Cafe was a great convenience - fresh chef salad was a real treat. Thanks More
Excellent Service!! As always, excellent service from drop off to pick up. The service team, especially Mr. Cabanawan, always provides service with a professionalism and As always, excellent service from drop off to pick up. The service team, especially Mr. Cabanawan, always provides service with a professionalism and quality unparalleled by any other dealership. Thanks!! More
Service Repair Each time I have come here it has always been a positive experience. The atmosphere is very nice and everyone is very helpful. You really can't ask fo Each time I have come here it has always been a positive experience. The atmosphere is very nice and everyone is very helpful. You really can't ask for too much more. Their priority is to serve and make sure you have a pleasant experience. More
Great Service Both Jennifer and Laine Went out of their way to remove a spot found on the door of my car. They both were concerned with satisfying me. They are the Both Jennifer and Laine Went out of their way to remove a spot found on the door of my car. They both were concerned with satisfying me. They are the best at customer service and satisfaction. More
Service I only ever schedule my service appointments with Sudan because she is always thorough, super easy to work with and calls me if and when there are any I only ever schedule my service appointments with Sudan because she is always thorough, super easy to work with and calls me if and when there are any issues! More
Window tinting was good service Technical staff was very helpful with review of our new Lexus. Marissa was very knowledgeable about our 2018 NX300 & was very patient and courteous wi Technical staff was very helpful with review of our new Lexus. Marissa was very knowledgeable about our 2018 NX300 & was very patient and courteous with all our questions. More
Excellent service Everyone at Lexus works very hard to provide the best experience for the customer and deliver the utmost satisfaction. My car always receives the best Everyone at Lexus works very hard to provide the best experience for the customer and deliver the utmost satisfaction. My car always receives the best care! More
Window molding The window molding on the back door needed to be replaced. Susan Kay arranged to order it on a prior visit and within the week, the part arrived. Su The window molding on the back door needed to be replaced. Susan Kay arranged to order it on a prior visit and within the week, the part arrived. Susan is extremely professional and thorough. She is always courteous and friendly. In addition to Susan’s great service, I realized the waiting room renovation was complete. Great job on the cafe and amenities! Overall, a great service visit! More