Lexus of Orange Park
Jacksonville, FL
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Great service I took my Lexus in for an oil change and my warranty had expired my service tech not only did an excellent job but called them and got them to cover a I took my Lexus in for an oil change and my warranty had expired my service tech not only did an excellent job but called them and got them to cover another oil change for free! Thanks so much. Very much appreciated! Very friendly and professional staff. More
Great Customer Service, Thanks Our Lexus Rep was very informative & had everything ready to process my SUV for service. My vehicle was ready early and I was sent a very descriptive Our Lexus Rep was very informative & had everything ready to process my SUV for service. My vehicle was ready early and I was sent a very descriptive email. Outstanding service from the driveway, to the office & breakfast cook. Happy Thanksgiving to your crew! More
Exceptional Josh was, courteous, respectful and got car ready quickly.We had a small problem and it was handled Hassel free. Would recommend him any time. Josh was, courteous, respectful and got car ready quickly.We had a small problem and it was handled Hassel free. Would recommend him any time. More
Excellence Thank you Lexus, Kelly Dray, and everyone for a wonderful experience while having my car serviced. Knowledgeable, professional, and kind staff. Waitin Thank you Lexus, Kelly Dray, and everyone for a wonderful experience while having my car serviced. Knowledgeable, professional, and kind staff. Waiting room lobby is also The Best! More
Service is always excellent. From the time I pulled in to turn my car over to the service staff, I felt my car would be in the hands of professionals. The ame is always excellent. From the time I pulled in to turn my car over to the service staff, I felt my car would be in the hands of professionals. The amenities while I wait were also exceptional. Would definitely return and recommend this dealership. More
Excellent customer service The customer service provided by the service agent Jennifer Crane was awesome!!! The waiting area was clean and comfortable and the wait time wasn’t t The customer service provided by the service agent Jennifer Crane was awesome!!! The waiting area was clean and comfortable and the wait time wasn’t to long. More
Outstanding service It was a very easy and outstanding experience. Kelly was awesome and made sure I was taken care of completely and quickly. Perfect service. And very t It was a very easy and outstanding experience. Kelly was awesome and made sure I was taken care of completely and quickly. Perfect service. And very timely More
The horn on my car was not working . I took my car in to be serviced because the horn was not working. The service dept fixed very quickly and they washed my car. Very pleased all the I took my car in to be serviced because the horn was not working. The service dept fixed very quickly and they washed my car. Very pleased all the way around. Great job. More
Amazing Service Advisor Ask for Jennifer Crane for your service advisor. Truly great customer service and competent professional. She is honest and direct. No fluff or unn Ask for Jennifer Crane for your service advisor. Truly great customer service and competent professional. She is honest and direct. No fluff or unnecessary games. More
Great customer service Easy to schedule valet . Great lollow up from Susan Kay . Excellent customer service . Car washed and vacuumed . Timely pick up and delivery. Would Easy to schedule valet . Great lollow up from Susan Kay . Excellent customer service . Car washed and vacuumed . Timely pick up and delivery. Would recommend to family and friends. Susan is great to deal with More