
Lexus of Orange Park
Jacksonville, FL
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Great Service The service was fast and the staff was very nice. I enjoyed the complimentary lunch. The Waite time was surprisingly not long. The car wash was a gre The service was fast and the staff was very nice. I enjoyed the complimentary lunch. The Waite time was surprisingly not long. The car wash was a great plus. More
Friendly service The staff is very friendly and attentive. The work is always unquestionably above and beyond. My service rep was personable, friendly, very efficient The staff is very friendly and attentive. The work is always unquestionably above and beyond. My service rep was personable, friendly, very efficient and did an amazing job (Jennifer Crane)! More
Service was phenomenal Nothing goes unnoticed with the detail the service advisers pay towards the clients. I always feel at ease with the trust that these agents have earne Nothing goes unnoticed with the detail the service advisers pay towards the clients. I always feel at ease with the trust that these agents have earned from me to keep my car on the road. No issues ever with at least 15 visits. More
Personable Jennifer Crane is always honest and has mine and my family’s safety as her main priority. She is knowledgeable and able to multitask without error. I Jennifer Crane is always honest and has mine and my family’s safety as her main priority. She is knowledgeable and able to multitask without error. I will follow her wherever she goes. More
Seat torn during service Jennifer was to get back to me after discussing with Service Manager but I have not heard from her. I will call but this is not what I would expect o Jennifer was to get back to me after discussing with Service Manager but I have not heard from her. I will call but this is not what I would expect of a Lexus service center More
Lexus ES350 owner Always a pleasant experience with a relaxing atmosphere. Got a loaner car and ran an errand so I was able to be productive while my service was being Always a pleasant experience with a relaxing atmosphere. Got a loaner car and ran an errand so I was able to be productive while my service was being done. More
Excellent Our experience with this Lexus dealership has been wonderful. Jomar in the maintenance department is wonderful to deal with. We highly recommend yo Our experience with this Lexus dealership has been wonderful. Jomar in the maintenance department is wonderful to deal with. We highly recommend your dealership to everyone we come in contact with! Gail Kruse More
Service department It’s always a great experience! Everyone is very friendly and prompt. Estimated time and cost is always very accurate. Very good customer service. Tha It’s always a great experience! Everyone is very friendly and prompt. Estimated time and cost is always very accurate. Very good customer service. Thanks! More
Exceptional service advisor Jennifer Crane goes above and beyond to take care of my car. She treats my car as her own and treats me with respect and deliveres service and value Jennifer Crane goes above and beyond to take care of my car. She treats my car as her own and treats me with respect and deliveres service and value More
Excellent service Service advisorie was so helpful and provided excellent customer support and service. Able to help with repair suggestions and good recommend for new Service advisorie was so helpful and provided excellent customer support and service. Able to help with repair suggestions and good recommend for new cars and premotions More