
Lexus of Orange Park
Jacksonville, FL
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Unable to find the ghost opening the windows and sunroof Service person was very friendly and tried to help. Unfortunately the service people could not figure out why my windows and sunroof are opening wi Service person was very friendly and tried to help. Unfortunately the service people could not figure out why my windows and sunroof are opening without pushing any buttons on the keys. This would occur spontaneously. The only response was to turn off that feature, so it wouldn’t happen again More
5000 mile services have never been better! I was greeted immediately with a smile and friendly staff. I enjoyed a delicious complimentary breakfast and coffee with delightful chefs. And I used I was greeted immediately with a smile and friendly staff. I enjoyed a delicious complimentary breakfast and coffee with delightful chefs. And I used the free WiFi for my kindle and phone. The lounge was clean and bright, and the seating was comfortable, It took about 2 hrs as they had estimated. More
Great service as always! I’ve always had a great experience at Lexus of Orange Park. A special thanks to my service advisor, Jomar, who always goes above and beyond to ensure I’ve always had a great experience at Lexus of Orange Park. A special thanks to my service advisor, Jomar, who always goes above and beyond to ensure that the process goes as smoothly as possible. More
My service advisor is the best Jomar is the reason we own the vehicle we hav. Professional service always always make sure we are taken care of. Just a all around person to deal w Jomar is the reason we own the vehicle we hav. Professional service always always make sure we are taken care of. Just a all around person to deal with. THE Best advisor we ever had. That’s why we keep coming back. More
Jomar - service excellence Jomar was excellent in working to get our GX460 in and out quickly for service. He make the service so easy and convenient. He promptly notified whe Jomar was excellent in working to get our GX460 in and out quickly for service. He make the service so easy and convenient. He promptly notified when complete. Always a great job, Jomar. More
Service advisor, Jennifer Ms. Jennifer made sure all t's were crossed and all i's dotted. Thank you so much Ms. Jennifer! (the breakfast was delicious too) Ms. Jennifer made sure all t's were crossed and all i's dotted. Thank you so much Ms. Jennifer! (the breakfast was delicious too) More
Excellent Customer Service I always love getting my service with Lexus of Orange Park, The service department gives excellent customer service and the wait is always a great exp I always love getting my service with Lexus of Orange Park, The service department gives excellent customer service and the wait is always a great experience with Breakfast and Lunch served in a comfortable cafe' atmosphere. More
Service Jomar is the man to see. Quick evaluation w excellent communication. Prompt service. He got a loaner as scheduled. Finished as scheduled. Car detailed Jomar is the man to see. Quick evaluation w excellent communication. Prompt service. He got a loaner as scheduled. Finished as scheduled. Car detailed when i returned. More
Service Upon arriving, immediately greeted by a service rep who directed us to the lobby but before we could open the door, our favorite service writer, Jomar Upon arriving, immediately greeted by a service rep who directed us to the lobby but before we could open the door, our favorite service writer, Jomar, greeted us . Even though I was told there were no loaner cars when I scheduled appointment, he said someone had just turned in one. After we had a complimentary breakfast, we were on our way. Our car was ready for pick up in three hours. Jomar goes above and beyond to satisfy his customers. More
Best service advisor Jennifer always make my service appointments easy and I never feel rushed. She w always have a loaner waiting and she’s very friendly. I would recomme Jennifer always make my service appointments easy and I never feel rushed. She w always have a loaner waiting and she’s very friendly. I would recommend her to everyone. More