Lexus of Orange Park
Jacksonville, FL
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Service advisor, Jennifer Ms. Jennifer made sure all t's were crossed and all i's dotted. Thank you so much Ms. Jennifer! (the breakfast was delicious too) Ms. Jennifer made sure all t's were crossed and all i's dotted. Thank you so much Ms. Jennifer! (the breakfast was delicious too) More
Excellent Customer Service I always love getting my service with Lexus of Orange Park, The service department gives excellent customer service and the wait is always a great exp I always love getting my service with Lexus of Orange Park, The service department gives excellent customer service and the wait is always a great experience with Breakfast and Lunch served in a comfortable cafe' atmosphere. More
Service Jomar is the man to see. Quick evaluation w excellent communication. Prompt service. He got a loaner as scheduled. Finished as scheduled. Car detailed Jomar is the man to see. Quick evaluation w excellent communication. Prompt service. He got a loaner as scheduled. Finished as scheduled. Car detailed when i returned. More
Service Upon arriving, immediately greeted by a service rep who directed us to the lobby but before we could open the door, our favorite service writer, Jomar Upon arriving, immediately greeted by a service rep who directed us to the lobby but before we could open the door, our favorite service writer, Jomar, greeted us . Even though I was told there were no loaner cars when I scheduled appointment, he said someone had just turned in one. After we had a complimentary breakfast, we were on our way. Our car was ready for pick up in three hours. Jomar goes above and beyond to satisfy his customers. More
Best service advisor Jennifer always make my service appointments easy and I never feel rushed. She w always have a loaner waiting and she’s very friendly. I would recomme Jennifer always make my service appointments easy and I never feel rushed. She w always have a loaner waiting and she’s very friendly. I would recommend her to everyone. More
Excellent Lexis of Orange Park has been servicing my vehicle for the last six years. Jomar has been wonderful to work with! I am truly a satisfied customer! Lexis of Orange Park has been servicing my vehicle for the last six years. Jomar has been wonderful to work with! I am truly a satisfied customer! More
Excellent customer service Everyone is always nice and friendly. John Becan was the used car manager that made my car buying experience simply amazing. Jomar is my service ad Everyone is always nice and friendly. John Becan was the used car manager that made my car buying experience simply amazing. Jomar is my service advisor and he always takes good care of my automotive needs. Great place to go to receive excellent customer service. More
Loaner car Thank you so much for the wonderful service job this time around and allowing me to use a loaner while my vehicle was getting serviced. Not many deale Thank you so much for the wonderful service job this time around and allowing me to use a loaner while my vehicle was getting serviced. Not many dealerships do this and it helps when you don't have time to do this on weekends when you work. More
Only compla9int is co in Only complaint is cost of diagnostics.open my hood and problem found. Over 140 dollars to tell me my transmission is no good and to repair my car wou Only complaint is cost of diagnostics.open my hood and problem found. Over 140 dollars to tell me my transmission is no good and to repair my car would be $11,000.00. Now on to finding a new or used car after spending over $300.00 for an oil change. I could have gone to tire kingdom for the exact same results and paid 80 dollars. More
Exceptional service I truly don’t mind waiting for my car when I forget to reserve a loaner only because the staff ensures all your needs are met. The customer lounge i I truly don’t mind waiting for my car when I forget to reserve a loaner only because the staff ensures all your needs are met. The customer lounge is wonderful to include complimentary breakfast and lunch. If you’re looking to experience amazing go see Jomar, he will take good care of you! More