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Lexus of Orange Park

Jacksonville, FL

4.8
478 Reviews

7040 Blanding Boulevard

Jacksonville, FL

32244

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Showing 478 reviews

April 14, 2021

Cherry and Misty did a great job in putting together a great deal for us. They made sure that everything went to our satisfaction. Excellent! More

by lewisb001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherry Moore, Sales and Anthony, technology , Misty Reiser
Apr 15, 2021 -

Lexus of Orange Park responded

Thank you for taking the time to review us, Lewis! We appreciate your support and are thrilled to hear that Cherry and Misty delivered such a seamless purchase experience. Congratulations on your new vehicle, and we hope to see you again at Lexus of Orange Park!

April 13, 2021

Very impressive. I'm a now loyal customer due to Cherry Moore's ethical and professional values. 2018 Lexus NX 300 purchased was worth the drive of 2 plus hours. What has been a long drawn out process at o More

by P911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherry Moore
Apr 13, 2021 -

Lexus of Orange Park responded

Thank you for making the trip out to work with us! We strive to deliver a seamless purchase experience, and it means a lot to hear that this was reflected in your visit. Drive safely in your new 2018 Lexus NX 300, and congratulations! We hope to see you back at Lexus of Orange Park down the road!

April 09, 2021

On both occasions that I have purchased a vehicle from Lexus of OP my experience has been "Outstanding"! My sales associate Elizabeth was very helpful in locating the right car for me and she was very More

by marie.helms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Reiser
Apr 09, 2021 -

Lexus of Orange Park responded

We're so lucky to have you in the Lexus of Orange Park family, Marie! It's wonderful to hear that Elizabeth and the rest of our team delivered another exceptional car-buying experience. We wish you many happy miles in your new vehicle!

April 01, 2021

I have exceptional experience how I was treated by the sales person Julian Rodriguez and finance manager Katy Davidson. Both individuals were courteous and highly professional. Moreover, I would recomme More

by Anthony6kilo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Rodriguez and Katy Davidson
Apr 01, 2021 -

Lexus of Orange Park responded

Anthony, your recommendation of our team makes our day! Thank you for giving Lexus of Orange Park your business, it is terrific to hear that Julian and Katy took such great care of you. Safe travels!

Apr 01, 2021 -

Anthony6kilo responded

You welcome, I wish I could say more . They are simply exceptional people.

April 01, 2021

I made a phone a call and spoke with Johnny - on Wednesday, explained what type of used 4 door sedan, I was looking for and he found me 2 cars by Friday - We discussed both and I looked at it on S More

by joymercedez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny - Catlin
Apr 01, 2021 -

Lexus of Orange Park responded

Thank you for taking the time to review us, Joy! We appreciate your business and are thrilled to hear that you had such an exceptional experience working with the Lexus of Orange Park team. Drive safely in your new vehicle, and we are looking forward to seeing you again down the road!

March 31, 2021

Our recent experience in buying a 2021 RX 450H was easy and pleasant dealing with Jane and Nick . Very helpful, knowledgeable and friendly and willing to deal. More

by lstfs42
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech Support
Mar 31, 2021 -

Lexus of Orange Park responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful experience working with Jane and Nick. Drive safely in your new 2021 Lexus RX 450h, and congratulations! We hope to see you again at Lexus of Orange Park!

March 30, 2021

Our recent experience in buying a 2020 RX 350 was easy and pleasant dealing with Chung and Catline . Very helpful, knowledgeable and friendly. Great value! More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 31, 2021 -

Lexus of Orange Park responded

Congratulations on your new 2020 Lexus RX 350, Tom! It is terrific to hear that you had such a positive experience with Chung and Catline. Thank you from all of us at Lexus of Orange Park and safe travels in your new ride!

March 23, 2021

My husand and I had such a great experience when he bought his Lexus last year and again last week when we purchased a used Infiniti. Chung and Billy provided exceptional service and made our experienc More

by Jolie.browder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Zehren
Mar 24, 2021 -

Lexus of Orange Park responded

Jolie - A big thanks to you and your husband for trusting us with this purchase. We are delighted to hear that you enjoyed working with Chung, Billy, and our Lexus of Orange Park team. Thank you for your repeat business and safe driving!

March 20, 2021

Very easy, all on the internet. Even the trade-in. Everybody very friendly. No pressure, which was very pleasant. Konnor did a very good job. More

by dfletcher12001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Reiser
Mar 22, 2021 -

Lexus of Orange Park responded

This is the feedback we hope to see! Thank you for sharing such kind words about Konnor and our Lexus of Orange Park team. We hope that you absolutely love your new vehicle.

March 17, 2021

I would stay far away from Sandra as possible. after i told them i live 40 min away and would only go in for a certain price, she lied to me and told me the cars price had changed to that. When we got the More

by marjorie.addonizio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sandra
Mar 22, 2021 -

Lexus of Orange Park responded

Marjorie - I am sorry to hear that you had such a disappointing experience. It is never our intention to mislead our guests, and I apologize for any miscommunication on our end. I assure you that I will look into this situation to ensure it is addressed properly and with the right people. I understand that we have let you down, but if there is anything I can do to assist you or anything you would like to share further, please do not hesitate to reach out. Thank you, Brian Zehren - General Manager - bzehren@fieldsauto.com

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