
Lexus of Orange Park
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 490 reviews
Service was on time. They did not try to up sell unnecessary service and were informative about what was recommended. The dealership was very clean, staff were friendly a They did not try to up sell unnecessary service and were informative about what was recommended. The dealership was very clean, staff were friendly and polite. To top it off they even offered a complementary cafe serving breakfast and lunch. I was expecting to be there for at least 2 hours and was done in an hour. A totally amazing service experience! More
My advisor Carlin get me in out my wait is no longer then 2 hours .. while u wait you can watch tv. And have lunch .. .. Great job Orange Park 😊 JUST THINK THEY CAN DO BETTER ON CAR WASH 😩 2 hours .. while u wait you can watch tv. And have lunch .. .. Great job Orange Park 😊 JUST THINK THEY CAN DO BETTER ON CAR WASH 😩 More
I can't say enough great things about this dealership. Billy my salesman was knowledgeable, courteous and listened to my needs. Robert the Sales Manager was exceptional. Sam the Finance Manager was on t Billy my salesman was knowledgeable, courteous and listened to my needs. Robert the Sales Manager was exceptional. Sam the Finance Manager was on top of his game also. I even got a visit from the General Manager Misty. That was a very nice touch. The Technology Specialist Marissa was super also. Took her time and explained, answered my questions and gave me her card and a handout with instructions. These people go the extra mile. You should definitely purchase from them. They treat you like a king. Who doesn't like that. I also want to commend Jomar the Service Manager who took out time of his day to show me the vehicle. He talked to me about the vehicle. Answered questions about any problems that they have experienced. Which were few. As you can see I came in contact with quite a few people and all were helpful, smiling and treated us with care. More
I recently purchased a vehicle from Chris Bordes and I was thoroughly impressed with his professionalism and knowledge. In fact, I found his approach to be far superior that my experience at the other Lex was thoroughly impressed with his professionalism and knowledge. In fact, I found his approach to be far superior that my experience at the other Lexus dealership. Great experience! More