Lexus of Orange Park

Easy making an appointment and getting a loaner car with Susan Kay as my service manager. The facility is always clean even the outside. The coffee and snacks and food service is wonderful. I agree wi Susan Kay as my service manager. The facility is always clean even the outside. The coffee and snacks and food service is wonderful. I agree with the J.D.Power US customer service index study that Lexus IS best. Thank you to Susan, I have such confidence that my car is in always up to date on service. Stress-free. More

Professional, polite, and knowledgeable service agent, service department and other staff. Great food service area! service department and other staff. Great food service area! More

From ordering the car to delivery to financing excellent experience and would do it again if I ever need another car. experience and would do it again if I ever need another car. More

The sales and service departments at Lexus of Orange Park are very efficient and friendly. They provide high quality service. We are very satisfied with Konnor from sales and Brett from service. are very efficient and friendly. They provide high quality service. We are very satisfied with Konnor from sales and Brett from service. More

Brett was very polite and concerned about your vehicle. Beautiful dealership and people. I will continue coming back for service. Beautiful dealership and people. I will continue coming back for service. More

This is a top of the line dealership. Reccomend it most highly in every aspect of service. Reccomend it most highly in every aspect of service. More

IF YOU ARE LOOKING TO HAVE YOUR CREDIT RUN AND THE CAR SOLD TO SOEMBODY ELSE BEFORE YOU GET AN APR, THIS IS THE PLACE. SOLD TO SOEMBODY ELSE BEFORE YOU GET AN APR, THIS IS THE PLACE. More

I would like to thank Misty at Lexus of Orange Park for amicably resolving a complaint I had involving the used Lexus I had purchased. I was assured by the sales person that I could load the application WA amicably resolving a complaint I had involving the used Lexus I had purchased. I was assured by the sales person that I could load the application WAVES on the vehicle and I later found that it was not possible. It turned out that the ability to load the application was dependent on the VIN number for the year model I purchased and the sales person was honestly mistaken. Lexus of Orange Park agreed for me to return the vehicle and upgrade me to a year newer model which would allow the application to be installed. Even though I had to pay for the upgrade to the newer model, it was a VERY reasonable price. I am very satisfied with their customer service. More

Johnny Warner made my 1st Lexus purchase awesome! He went above and beyond what any other salesperson has ever done for me. I was very particular in what I wanted and he didn't stop until he found just the v above and beyond what any other salesperson has ever done for me. I was very particular in what I wanted and he didn't stop until he found just the vehicle I was looking for! Johnny explained and demo'd all the features of the car and has even made follow up calls to make sure I don't have any questions about anything. All of the staff at Lexus of Orange Park were very friendly and professional! I will definitely be back when I'm ready to trade! More