Lexus of Orange Park

This dealership is very professional and honest. They respect your time and treat you fair. They respect your time and treat you fair. More

Jennifer Crane is an exceptional Service Advisor. Very thorough, very up to date on my vehicle. Always kind happy to see and work with me. The service is outstanding. If I QUESTION ANYTHING I AM A Very thorough, very up to date on my vehicle. Always kind happy to see and work with me. The service is outstanding. If I QUESTION ANYTHING I AM ASKED TO BRING VEHICLE BACK IF NEEDED. SO FAR NEVER NEEDED TO. Just an overall great experience to work with Jennifer Crane. I feel myself and my vehicle are receiving top Notch service. More

My last visit was an absolute travesty I was so stressed out while and after speaking with Brett because I was told and texted something entirely different ahead of my visit than what they told me when I go out while and after speaking with Brett because I was told and texted something entirely different ahead of my visit than what they told me when I got there. More

Overall, my experience with Chung and Katy was amazing. They were transparent and knowledgeable of their product. From start to finish I never felt pressured. All the information I asked were answered to m They were transparent and knowledgeable of their product. From start to finish I never felt pressured. All the information I asked were answered to my satisfaction. Friendly and helpful. I felt to have known them for a while and considered as part of family..The interactions with them and the tech gentleman who assisted me with all the digital media is awesome. More

The service department is 5 star from start to finish. They are always on time , professional and thorough with their work. I have been taking my Lexus there for 5 years now and never had a problem. I dr They are always on time , professional and thorough with their work. I have been taking my Lexus there for 5 years now and never had a problem. I drive 75 miles each way to get my car serviced there because I know the work will be done right. More

Justin in the service department was very attentive and professional. He cares about the customer. professional. He cares about the customer. More

Jane was very thorough and professional In The process of us purchasing our first Lexus. us purchasing our first Lexus. More

My experience at the dealership was awesome everyone was very helpful my car was served no problem very helpful my car was served no problem More

Easy making an appointment and getting a loaner car with Susan Kay as my service manager. The facility is always clean even the outside. The coffee and snacks and food service is wonderful. I agree wi Susan Kay as my service manager. The facility is always clean even the outside. The coffee and snacks and food service is wonderful. I agree with the J.D.Power US customer service index study that Lexus IS best. Thank you to Susan, I have such confidence that my car is in always up to date on service. Stress-free. More

Professional, polite, and knowledgeable service agent, service department and other staff. Great food service area! service department and other staff. Great food service area! More