Lexus of Orange Park
Jacksonville, FL
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Found out that they only sell cars locally. Not certain that is legal and don't think Lexus HQ would be happy to find that out. Since I was not local they refused to discuss sale of their lis Not certain that is legal and don't think Lexus HQ would be happy to find that out. Since I was not local they refused to discuss sale of their listed car with me. More
Courteous, knowledgeable and responsive to your needs service department. Special thanks to Susan who did an excellent job that make you want to return. I did not purchase my car here, but if the servi service department. Special thanks to Susan who did an excellent job that make you want to return. I did not purchase my car here, but if the service department is an indication of what they offer, then I want probable buy a car. More
Jennifer C is thee best service advisor-always professional yet friendly. Provides the very best service. The dealership is great, always enjoy their cafe. professional yet friendly. Provides the very best service. The dealership is great, always enjoy their cafe. More
My vehicles have been serviced at Lexus of Orange Park for over 20 years and have always been met with very friendly and professional people. Jennifer is another who makes my service experience so easy an for over 20 years and have always been met with very friendly and professional people. Jennifer is another who makes my service experience so easy and takes care of every detail at Orange Park. More
Jennifer Crane is an exceptional Service Advisor. Very thorough, very up to date on my vehicle. Always kind happy to see and work with me. The service is outstanding. If I QUESTION ANYTHING I AM A Very thorough, very up to date on my vehicle. Always kind happy to see and work with me. The service is outstanding. If I QUESTION ANYTHING I AM ASKED TO BRING VEHICLE BACK IF NEEDED. SO FAR NEVER NEEDED TO. Just an overall great experience to work with Jennifer Crane. I feel myself and my vehicle are receiving top Notch service. More
My last visit was an absolute travesty I was so stressed out while and after speaking with Brett because I was told and texted something entirely different ahead of my visit than what they told me when I go out while and after speaking with Brett because I was told and texted something entirely different ahead of my visit than what they told me when I got there. More
Overall, my experience with Chung and Katy was amazing. They were transparent and knowledgeable of their product. From start to finish I never felt pressured. All the information I asked were answered to m They were transparent and knowledgeable of their product. From start to finish I never felt pressured. All the information I asked were answered to my satisfaction. Friendly and helpful. I felt to have known them for a while and considered as part of family..The interactions with them and the tech gentleman who assisted me with all the digital media is awesome. More
The service department is 5 star from start to finish. They are always on time , professional and thorough with their work. I have been taking my Lexus there for 5 years now and never had a problem. I dr They are always on time , professional and thorough with their work. I have been taking my Lexus there for 5 years now and never had a problem. I drive 75 miles each way to get my car serviced there because I know the work will be done right. More