Lexus of Orange Park

Jennifer is my advisor. She normally serves me most of the time. She always take good care of me with professionalism, and kindness. She normally serves me most of the time. She always take good care of me with professionalism, and kindness. More

Jennifer is an excellent service advisor and was very forthright with what I needed. She is definitely an asset to Lexus! forthright with what I needed. She is definitely an asset to Lexus! More

Despite a long wait, we were treated very good. Our sales consultant Chung kept us informed on a regular basis and made us feel engaged. Our sales consultant Chung kept us informed on a regular basis and made us feel engaged. More

Great service department and speedy on the valet service. Nice work. Go noles. Love this tesm Nice work. Go noles. Love this tesm More

A dealership is definitely customer oriented. Service advisor Jennifer Crane is definitely at the top of her game. Service advisor Jennifer Crane is definitely at the top of her game. More

Nice comfortable clean waiting area,quick maintenance and a free car wash made for an easy pleasant visit a free car wash made for an easy pleasant visit More

I dropped off my car to Lexus of Orange Park two days ago for some extensive service work since my car hit 90,000 miles. Nothing was broken but as you can imagine, that’s the time when many things are due to for some extensive service work since my car hit 90,000 miles. Nothing was broken but as you can imagine, that’s the time when many things are due to be changed, repaired and replaced. My service provider was Brett. Although I only get my car serviced here, I’ve never worked with Brett but needless to say, it was business as usual. He was awesome as the other service representatives have been. He assured me that everything would be done and it was. My car runs as well as it did many years ago. I’ll never go anywhere else! More

Jennifer is great to work with. Very knowledgeable and very professional. Takes care of her customers. Friendly. She’s the best service person I’ve ever worked with. Very knowledgeable and very professional. Takes care of her customers. Friendly. She’s the best service person I’ve ever worked with. More

Made an online appointment and arrived meeting with customer service representative. We reviewed the order and confirmed tire order and rebates. I waited in lounge area and time to perform work was as customer service representative. We reviewed the order and confirmed tire order and rebates. I waited in lounge area and time to perform work was as they estimated. They also performed a comprehensive auto check. They replaced the battery under warranty. Also some difficulty arose on one of the rebates but later in the day sent the details over so I could receive the rebate. Everything was attended to and they showed that they care about the customer experience. We are very happy with their service and results. More

I am happy with the service. They have good customer service & I didn’t wait long. They have good customer service & I didn’t wait long. More