
Lexus of Orange Park
Jacksonville, FL
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The dealership at self it’s a nice clean facility and the customer service is impeccable. I always enjoy working with my service representative Susan Kay. I leave feeling very satisfied with my service. customer service is impeccable. I always enjoy working with my service representative Susan Kay. I leave feeling very satisfied with my service. More
I had my 2021 Lexus in for service today, and Susan was the service provider that I worked with. She was wonderful and as always the service was awesome! I am never disappointed with the service provided b the service provider that I worked with. She was wonderful and as always the service was awesome! I am never disappointed with the service provided by Lexus of Orange Park. Thank you Susan. More
My recent vehicle services experience at Lexus of Orange Park was outstanding! I had some unexpected issues arise that were timely and proficiently addressed. My service advisor, Justin, was super! He was Park was outstanding! I had some unexpected issues arise that were timely and proficiently addressed. My service advisor, Justin, was super! He was professional, thorough, knowledgeable and patient! More
I have had the pleasure of once again, working with Justin of Orange Park Lexus. Justin takes the time to explain my vehicle report, what I need, what I don’t need, and what I will need in the future. Justin of Orange Park Lexus. Justin takes the time to explain my vehicle report, what I need, what I don’t need, and what I will need in the future. As a woman who doesn’t know much about cars, I depend on the folks at Lexus of Orange Park to steer me in the right direction. It has been years that I’ve been a customer here. They never fail to disappoint. From the moment I pull up into the bay, I am always greeted by concierge with respect and professionalism. I had the opportunity to work with Mr. Willie, who always has a kind word and a welcoming smile. Prior to dropping my vehicle off this time, I learned that my regular service manager Jennifer had left, but I was excited to be able to work with Justin again. When I arrive to Lexus of Orange Park, I am normally still on the go, even though my car has to be serviced. As a realtor I have to service others, which means I still have to stay on the go. I am always greeted with my courtesy vehicle which is pulled up and processed and I’m out the door. The respect for my time is appreciated and never taken for granted. Dropping my car off for service at Orange Park. Lexus does not bring the level of stress that it sometimes does at many other dealerships that I’ve had the opportunity to deal with. I am and will always be a Lexus Chick, not just for the car, but because of the outstanding above and beyond service that I receive consistently. Thank you, Justin. More
Gavin was absolutely amazing. He wasn’t pushy at all, he was actually very professional, patience, and kind. I would definitely recommend him to others. He wasn’t pushy at all, he was actually very professional, patience, and kind. I would definitely recommend him to others. More