Lexus of Orange County

Great experience Great sales and service dealership. we feel what got a great price on our purchase of a 2017 Ford Escape. Very polite curious and knowledgably sales Great sales and service dealership. we feel what got a great price on our purchase of a 2017 Ford Escape. Very polite curious and knowledgably sales people. More

I am writing today to inform your company on how well I was treated by Service Manager Rich Mota. After reviewing my initial complaint, Mr Mota decided to return my original service payment and credit me f was treated by Service Manager Rich Mota. After reviewing my initial complaint, Mr Mota decided to return my original service payment and credit me for a future complimentary tire rotation service and a complimentary oil change. I am here to tell you how satisfied I am that this matter was handled in the most professional way and was not inconvenienced in any which way. I look forward to servicing my vehicle at Lexus of Orange County for many years to come. Thank you for handling this matter and being courteous and professional. Sincerely, Rick Reyes More

Super employees Sales Rep spent a lot of time with me to explain the new technology. She also said that I can stop in anytime for questions. The other employees treat Sales Rep spent a lot of time with me to explain the new technology. She also said that I can stop in anytime for questions. The other employees treat you as if you were family. I would definately recommend this dealership for anyone who wants a Lexus .(new or used) More

Nice experience - Oil Change March 20, 2020 I received; fast, reliable service, from well informed staff. Establishment was clean and comfortable. Overall, five stars, makin March 20, 2020 I received; fast, reliable service, from well informed staff. Establishment was clean and comfortable. Overall, five stars, making for a nice experience. More

They are customer-centered business. Classy place gives even the used car buyer the luxury treatment. From the friendly person at the front desk greeting you, to the sales people walking around, everyone i even the used car buyer the luxury treatment. From the friendly person at the front desk greeting you, to the sales people walking around, everyone is welcoming and I did not feel pressured to buy anything I didn't want. Well done, this is how all car buying should be handled. More

Was a great experience. No complaints, quick services and regular updates. Service was done at no charge to me. The service advisor Chris was excellent! regular updates. Service was done at no charge to me. The service advisor Chris was excellent! More

Wonderful experience Everyone kind, courteous and Wonderful experience Everyone kind, courteous and professional Dealership clean, as a matter of fact it was spotless! Which is very important to m Wonderful experience Everyone kind, courteous and professional Dealership clean, as a matter of fact it was spotless! Which is very important to me. Melissa was wonderful I can only say everyone was great Thank you 😊 More

Loving Life in a Lexus Melissa Horan is an amazing facilitator: Making dreams come true from MILES away. I traveled from Long Island to work with Lexus of Orange County and Melissa Horan is an amazing facilitator: Making dreams come true from MILES away. I traveled from Long Island to work with Lexus of Orange County and Melissa made everything incredibly worthwhile! I'm now driving a BEAUTIFUL RC F-Sport and couldn't be happier. You're not dealing with "Salespeople" here - you're making new friends. More

Melissa is absolutely amazing at what she does! I can’t thank her enough for all her help and I will definitely recommend her to everyone I know! thank her enough for all her help and I will definitely recommend her to everyone I know! More

Great people, came through with aces to handle difficult situation with DMV! Really went above and beyond to handle a probltmthat they had nothing to do with. situation with DMV! Really went above and beyond to handle a probltmthat they had nothing to do with. More