Lexus of Orange County

Not customers oriented dealership I am not an experienced customer and was taken advantage. I take full responsibility for what happened. However, would it not be a money hungry dealer I am not an experienced customer and was taken advantage. I take full responsibility for what happened. However, would it not be a money hungry dealer I most likely would be handled better. I brought two high end cars and got lowest price for both. In return, I was given a base model SUV Lexus. One of my cars was sold at $5,000 profit and another one is still on a parking lot priced for another profit. I would not recommend to use this dealership, unless you do your homework, know your numbers and stay on your price solid. I did not do my homework and the result was poor. I was rushed to make a deal, Stephen felt our resistance and persuaded us to make a deal. My first and last mistake of this magnitude. I will drive this car for three years, return it back and will not have any business with such dealership. More

As usual nothing but the best service in the county! Chris Nenning is a great person with awesome knowledge. Cely is a doll as usual. The technicians are simply the best and timely. Detail is just that Chris Nenning is a great person with awesome knowledge. Cely is a doll as usual. The technicians are simply the best and timely. Detail is just that eye on detail. And the parts department had the parts for my car. Well taken care of and even visited by John Roscino from sales saying hello and checking in on me. Truly appreciated and appreciated by all. More

Always the best! Never disappoints....friendly, professional, efficient and safe. The way every service department should be. Up to date on all the Covid-19 regulati Never disappoints....friendly, professional, efficient and safe. The way every service department should be. Up to date on all the Covid-19 regulations. Always like family there! More

Service I love Lexus service, the people are very polite they take their time repairing, detailing and they contact you to let you know if there is anything e I love Lexus service, the people are very polite they take their time repairing, detailing and they contact you to let you know if there is anything else wrong with your vehicle. More

Very good Good both Steven and Melissa very helpfull considering this pandemic. Felt safe with appointment to drive car. Also waiting area was good with deci Good both Steven and Melissa very helpfull considering this pandemic. Felt safe with appointment to drive car. Also waiting area was good with decider and sanitizer. Will recommend to other people. More

Melissa got the deal done very quick and smoothly. She showed great professionalism throughout the entire experience. She even went out of her way during the covid pandemic to explain our new purchase as showed great professionalism throughout the entire experience. She even went out of her way during the covid pandemic to explain our new purchase as best as possible. More

Excellent service from the phone call to make the appointment, to my service advisor. Absolute gentleman. He explained everything to me and I was in and out. Thank you! appointment, to my service advisor. Absolute gentleman. He explained everything to me and I was in and out. Thank you! More

Had our Lexus RX 350 serviced. We added the express wash and interior clean up. The technician who took care of the car did an outstanding job leaving the car showroom clean. and interior clean up. The technician who took care of the car did an outstanding job leaving the car showroom clean. More

Very helpful and accessible safe and great use of social distancing worked with my staff expeditiously to facilitate getting my vehicle in a very difficult time distancing worked with my staff expeditiously to facilitate getting my vehicle in a very difficult time More