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Lexus of Orange County
Middletown, NY
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers.
Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,460 reviews
June 07, 2020
I found everyone professional,helpful and friendly while shopping for a new car.I appreciate the personal attention in the sales department and hope that is the same in the service department as well shopping for a new car.I appreciate the personal attention in the sales department and hope that is the same in the service department as well More
by cynthialehrer5@gmail.com
Verified Customer
June 05, 2020
new rx-350 great service. great people this is our second vehicle from there and I would highly recommend this dealership was in and out in no time great service. great people this is our second vehicle from there and I would highly recommend this dealership was in and out in no time More
by tsorice23
June 04, 2020
Lexus of Orange County, very professional courteous customer service. Buy a vehicle during a pandemic can be very stressful, However, the entire staff made the process seamless. My heartfelt thanks an customer service. Buy a vehicle during a pandemic can be very stressful, However, the entire staff made the process seamless. My heartfelt thanks and gratitude to all. More
by marion55
June 04, 2020
I had a great experience with Prestige Lexus of Middletown.Salesman John R, He was an easy-going guy and was great to work with. I love my RX350 and I got it at a very good price. Would definately Middletown.Salesman John R, He was an easy-going guy and was great to work with. I love my RX350 and I got it at a very good price. Would definately go to Prestige Lexus of Middletown for my next purchase.The Whole team was GREAT..... More
by Shanya Locklary
June 01, 2020
MOST HONEST , GRACIOUS, AND HELPFUL First I would like to say I was unable make A purchase while at the dealership , do to my financial situation and credit I fell short of making a purc First I would like to say I was unable make A purchase while at the dealership , do to my financial situation and credit I fell short of making a purchase , But the EFFORT and HONESTY that Jason and Terrell extended to me made this a GREAT EXPERIENCE , I live in northern N.J. and when I am able to make a purchase I will be choosing to buy from LEXUS OF ORANGE COUNTY . Given the climate of our country , it is so nice to have people who still care about PEOPLE !!!! Thank you J.Fonder. More
by JFONDER1
May 31, 2020
Stunning! I must say that out of all the vehicles I've purchased as an adult, my experience with Lexus of Orange County was by far the most outstanding. All th I must say that out of all the vehicles I've purchased as an adult, my experience with Lexus of Orange County was by far the most outstanding. All the staff I encountered were friendly and inviting. My sales agent, John Roscino, was extremely knowledgable, professional, and courteous at all times, and absent of any pressure, double-talking, or "used car" sales tactics. Jason, the manager, who assisted with the sale due to time constraints, was also outstanding. Never has a car purchase been so stress-free and seamless. I highly recommend Lexus of Orange County for your next vehicle purchase as well as using John Roscino to assist with your purchase. More
by whd13b
May 25, 2020
I went for my 10,000 mile service and I was very satisfied because it included a car wash. Everything was finish in a timely manner satisfied because it included a car wash. Everything was finish in a timely manner More
by nadinearmijo
Employees Worked With
Other Employees :
Michael Fischetti
May 25, 2020
Chris has amazing customer service skills very happy with my visit and the follow through. The waiting area was clean and inviting the covid regulations were followed my visit and the follow through. The waiting area was clean and inviting the covid regulations were followed More
by TANYAANTHONY811
Employees Worked With
May 21, 2020
Things were a little different considering what's going on in the world today,but the service was A1.Melissa who was my sales rep was very professional and paid close attention to what I wanted and expecte on in the world today,but the service was A1.Melissa who was my sales rep was very professional and paid close attention to what I wanted and expected in a car.I would highly recommend them to my friends ,and associates. More
by calvinDwashington55
May 19, 2020
. From sale to service every aspect has been top notch. . From sale to service every aspect has been top notch. I have ,and will continue to recommend Lexus of Orange County.to my friends and family. . From sale to service every aspect has been top notch. I have ,and will continue to recommend Lexus of Orange County.to my friends and family. More
by Loretta
Employees Worked With
