Lexus of Orange County

Excellent customer service!John was very professional Excellent customer service! John was very professional and knowledgeable. He made the process simple. I'm very happy with my leased car. Have a great Excellent customer service! John was very professional and knowledgeable. He made the process simple. I'm very happy with my leased car. Have a great day. Thanks again. More

Efficient and courteous The dealership staff was attentive and polite. With the extra safety measures now in place, they kept any disruption to a minimum and were very profe The dealership staff was attentive and polite. With the extra safety measures now in place, they kept any disruption to a minimum and were very professional. More

Friendly & knowledgeable employees. The transaction process was so smooth and efficient. I enjoyed working with Melissa and definitely recommend this dealership to anyone in the market! process was so smooth and efficient. I enjoyed working with Melissa and definitely recommend this dealership to anyone in the market! More

Service department very courteous and professional. Staff was very prompt and and explained things. The problem with my stereo was Lexus' problem and disappointed in the way Lexus failed to notify custo Staff was very prompt and and explained things. The problem with my stereo was Lexus' problem and disappointed in the way Lexus failed to notify customers. Dealership handled it well. More

Great experience, great team, easy process My wife and I hadn't owned a car in more than fifteen years and came to Lexus of Orange County to window shop, a little overwhelmed knowing we had mor My wife and I hadn't owned a car in more than fifteen years and came to Lexus of Orange County to window shop, a little overwhelmed knowing we had more places to look at after. Melissa, Stephen, and Stephen made the process easy and comfortable, never pressured on anything, and were happy to answer all of our questions and guide us through the many great features and resources. The result was a new car one week after that first visit, having zeroed in on the RX 350, and now we are proud owners of a great car! Thanks to everyone for all of your help and for making our first car purchase a good one! More

Professional, no-pressure, committed to getting us to where we wanted to be. Very positive car purchasing experience. I would recommend Lexus of Orange County to anyone! where we wanted to be. Very positive car purchasing experience. I would recommend Lexus of Orange County to anyone! More

They were prompt and professional!I scheduled a service They were prompt and professional! I scheduled a service for my 2016 rx350 along with detailed work. My car was picked up and then ultimately dropped They were prompt and professional! I scheduled a service for my 2016 rx350 along with detailed work. My car was picked up and then ultimately dropped off when promised. More

Sold My Saab Got an offer thru KBB for my 2009 Saab. The nice young man Stephen Berkowitz handled the transaction very efficiently and pleasantly. He was easy to Got an offer thru KBB for my 2009 Saab. The nice young man Stephen Berkowitz handled the transaction very efficiently and pleasantly. He was easy to talk to and worked with me on the price to get me the best offer. Had to bring my husband in to sign the paperwork, Stephen was busy but Terrell quickly stepped in to expedite the paperwork. Two, more than nice guys working hard during extremely tough times where so many people have bad attitudes!! Thank you Stephen and Terrell for handling this. It was a pleasure dealing with you both!!!!! More

I was recently informed by Lexus of Middletown Service Manager Rich Mota that my vehicle (2019 Lexus ES350) had an open recall for a fuel pump. Mr Mota was more than accommodating with quick service and h Manager Rich Mota that my vehicle (2019 Lexus ES350) had an open recall for a fuel pump. Mr Mota was more than accommodating with quick service and he would grant me a loaner vehicle for my troubles. I want to commend Lexus for employing people like Mr Mota for their quick thinking and commitment to great customer service. Kudos to you Mr Mota. Thank you for your quick service and attention. More

i received good service, especially from Rich! Rich made the process go well! Also Lexi kept me updated through email. The place was clean and comfortable. i did miss the coffee, but I understand b Rich made the process go well! Also Lexi kept me updated through email. The place was clean and comfortable. i did miss the coffee, but I understand because of Covid. More