
Lexus of Orange County
Middletown, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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My experience was great stephen jean was very professional and knowledgeable and made the process very easy i have zero complaints and very happy with my purchase and service professional and knowledgeable and made the process very easy i have zero complaints and very happy with my purchase and service More
The staff there was professional polite and welcoming. They offered other services that weren’t scheduled and I took advantage of that. Thanks Lexus of Middletown! They offered other services that weren’t scheduled and I took advantage of that. Thanks Lexus of Middletown! More
Everything & everyone was very professional From my initial entrance into the dealership I was treated very professionally. The service and attention exceeded my expectations right down to deliv From my initial entrance into the dealership I was treated very professionally. The service and attention exceeded my expectations right down to delivery of my certified car. More
I had a great experience with the service department at Lexus of Orange County. I was recently called by Service Manager Rich Mota. Mr. Mota explained that my vehicle had an open recall regarding a fuel pu Lexus of Orange County. I was recently called by Service Manager Rich Mota. Mr. Mota explained that my vehicle had an open recall regarding a fuel pump. Mr Mota went out of his way to explain the recall process and quickly got me a schedule. Mr Mota also had a loaner vehicle for me since they would have my vehicle for several hours. I was very pleased in how I was treated by your service department and they made sure I wouldn’t be inconvenienced during this process. Thank you all who were involved. Sincerely, Rick Reyes More
Very smooth Service Dept. experience I went to dealership for service and a recall. Everyone was friendly and communicated exactly what was to be done to the vehicle....got a loaner and r I went to dealership for service and a recall. Everyone was friendly and communicated exactly what was to be done to the vehicle....got a loaner and received call when car was done at estimated time given. Dealership waiting area was clean & inviting. Nice job by all! More
I’m totally satisfied with the service I received from Lexus of Orange County. From the minute I get out of my SUV everyone greats me with a smile and warm welcome. Lexus of Orange County. From the minute I get out of my SUV everyone greats me with a smile and warm welcome. More
It was a joy working with Mr. Terrel Moore. Would recommend this dealership. All except 1 sales person. I won't go into that but everyone else was very helpful and professional recommend this dealership. All except 1 sales person. I won't go into that but everyone else was very helpful and professional More
I can’t stress enough how informative, respectful, and professional Stephen and Rich were when showing me the different models, allowing me to try each one, and understanding what I was looking for. Both professional Stephen and Rich were when showing me the different models, allowing me to try each one, and understanding what I was looking for. Both sales consultants were highly professional and willing to work at my pace, something that is tough to find elsewhere. Absolutely no high pressure sales tactics here. The level of service and professionalism definitely matches the products they are selling, which is nothing short of excellent. Stephen and Rich were fantastic to work with, I fully recommend considering them for your next car purchase. More
Two recalls completed by service personnel. Positive experience except for a small adjustment needed which required a return visit. Handled immediately and well by Chris and Terrel. Many kudos Positive experience except for a small adjustment needed which required a return visit. Handled immediately and well by Chris and Terrel. Many kudos to them both! More
Excellent 100 100 100 100 100 100 100 100 Melissa she’s a excellent sales person,, I will recommend to all my friends and family 1 a excellent sales person,, I will recommend to all my friends and family 1 More