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Lexus of Orange County

Middletown, NY

4.7
1,459 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,459 reviews

June 25, 2023

I received one of the easiest and best customer service experiences with them. I would recommend them. More

by Ladyny
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marcial Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Lexus of Orange County responded

We appreciate your recommendation and our team is looking forward to working with you again soon! Take care!

June 25, 2023

This dealership worked with me as a loyal Lexus customer and their services were commendable 😁 More

by eula67
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Lexus of Orange County responded

We appreciate you taking the time to share this wonderful feedback about your recent experience. Let us know if we can assist with anything in the future!

June 25, 2023

2 nd car I’ve bought there good group of people ! Very satisfied I will be back for my next one ! More

by BARBARAFOTOPOULOS1187
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcial Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Salesman
Jun 26, 2023 -

Lexus of Orange County responded

Congrats on the new car, Barbara! We truly appreciate your patronage and we're looking forward to your next visit!

June 25, 2023

Very prompt service, good description of any work discovered and reasonably priced too. Would recommend. More

by TNYYGR
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Lexus of Orange County responded

It's wonderful to see you received prompt service recently and we want to thank you for the recommendation. We'll see you next time!

June 23, 2023

They are awesome , easy to do business with, definitely recommend to anyone looking for a new Lexus or pre owned car More

by dl1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Melissa Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcial Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Lexus of Orange County responded

We are pleased to hear you had a smooth experience and that you would recommend Lexus of Orange County! Thank you for taking the time to leave this kind review. We hope to see you back in the future.

June 23, 2023

Awesome experience beginning to end. They won’t disappoint you. We look forward to having our service completed there as well. More

by HAPPYSUBIEOWNER
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Stillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hassan 5star
Jun 26, 2023 -

Lexus of Orange County responded

It's wonderful to see you had an awesome experience while visiting recently. Our team is looking forward to your next service visit!

June 23, 2023

They’re always professional and service is usually quick. The atmosphere is always clean and service area is comfortable. More

by KATRINAPRINGLE13
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Galeas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Lexus of Orange County responded

We are happy to see our professional team worked quickly to get you back on the road, Katrina! We look forward to seeing you again!

June 23, 2023

The first time we called we were promptly scheduled for an appointment with a sales rep who set us up with a test drive for the car we were interested in. More

by goreeni
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Naraim
Jun 26, 2023 -

Lexus of Orange County responded

We appreciate you taking the time to share feedback about your recent visit. Let us know if we can help with anything in the future!

June 21, 2023

They lied to me about the price of the car and charged me an extra $599.00 for something bogus. More

by anniedilullo
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Stephen Berkowitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Jaloudi
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Lexus of Orange County responded

Annie, it’s unfortunate to see you are frustrated about a fee that was charged upon purchasing a vehicle. If you would like to discuss this further, please contact me at your earliest convenience. Stephen Berkowitz 845-589-5424 Sales Manager

June 20, 2023

Great service all around. Customer service here is second to none. The maintenance video was a plus. More

by six7zero
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Lexus of Orange County responded

We are so happy to hear that our team is providing quality customer service and that you appreciated the maintenance video. Our people at Lexus of Orange County can't wait for the opportunity to assist you again!

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