
Lexus of Orange County
Middletown, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Great customer service highly recommend did not hesitate to help me to refinance my Lexus. Would definitely go back to get a new Lexus. At this location. Thanks again John from sales and govaia from finance to help me to refinance my Lexus. Would definitely go back to get a new Lexus. At this location. Thanks again John from sales and govaia from finance dept. More
Nice. This was my first experience with Lexus of Orange County and I was fully satisfied. Chris was very pleasant and seemed eager to please. I'd have no This was my first experience with Lexus of Orange County and I was fully satisfied. Chris was very pleasant and seemed eager to please. I'd have no hesitation in using this dealer's services again. Contrary to the limited choice given below, the reason for my visit was to deal with a Recall Notice. They let me know that I was also eligible for an oil change, gratis, which I gratefully accepted.. Regarding the rating for "Quality of Work" requested below, it is too early to tell. Does seem fine, so far. More
Excellent service. John, my salesman, was very informative and easy to work with. He was referred by a friend who had a very similar shopping experience. Highly recommend John, and everyone at thi informative and easy to work with. He was referred by a friend who had a very similar shopping experience. Highly recommend John, and everyone at this dealership is also very wonderful! More
Great customer service. Very fast and efficient transaction. Would highly recommend. Car was ready and employees made everything super fast and comfortable. Look forward to getting another car from transaction. Would highly recommend. Car was ready and employees made everything super fast and comfortable. Look forward to getting another car from them in the future. More
Receiving my car from Lexus was quick easy and pleasant. I would recommend Lexus of Orange County to family and friends. My experience was great. I would recommend Lexus of Orange County to family and friends. My experience was great. More
John the sales man was excellent low Key and I love that! Nice Toyota we purchased very happy!! The sales man John was excellent and he did his job with all the power we found very fulfilling! Nice Toyota we purchased very happy!! The sales man John was excellent and he did his job with all the power we found very fulfilling! More
Front mirrors do not retract Front mirrors did retract prior to service...called in and service rep was hazy on whether I would be charged (something that was broken in service) a Front mirrors did retract prior to service...called in and service rep was hazy on whether I would be charged (something that was broken in service) and car not washed (minor). Pick up and drop off wonderful....considering a few weeks ago it took three hours for a NY inspection sticker service. Considering returning to NJ for service. I am a super commuter and regular customer and this is not up to the standards I have for lexus in the past. More
Si buscan comprar un buen auto, Lexus of Orange County es el mejor lugar, en el departamento de ventas Melissa Horan les ayudará con mucha amabilidad encontrar su auto preferido. Antes de venir a este deale el mejor lugar, en el departamento de ventas Melissa Horan les ayudará con mucha amabilidad encontrar su auto preferido. Antes de venir a este dealer había visitado 3 dealers y en ninguno de ellos habían personas con tanta amabilidad que me atendieron. Gracias Melissa por ayudarme More
DO NOT POST THIS Service/detail department is excellent. Salesperson, Melissa, was ok, did not always follow up with issues I was having (and continue to have) with t Service/detail department is excellent. Salesperson, Melissa, was ok, did not always follow up with issues I was having (and continue to have) with the technology. I would have preferred a more thorough run through/set up of all of the things in the car. The run through was done in a different car as my car needed to have a tow hitch installed and we tried to save time by doing the run through while my car was being worked on. Then I needed to make new appt to come back to have the tow hitch installed as I was not told it would take several hours and there was no loaner available for me. More
Thank you for making it possible for me to take home a Lexus that I never thought I could afford, thank you i love it Lexus that I never thought I could afford, thank you i love it More