
Lexus of Orange County
Middletown, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I did a lot of shopping around for the right used car and out of the 4 dealerships I went to, this one was by far the friendliest and most helpful. Adrian showed incredible patience because insurance put us out of the 4 dealerships I went to, this one was by far the friendliest and most helpful. Adrian showed incredible patience because insurance put us through a wild goose chase and he stood there with me through the whole process, even after hours. Thank you and anybody that needs a car will be sent your way! More
All of the staff were friendly and helpful. They answered questions about the car honestly without hesitation. Melissa was excellent. They were informative without being pushy. No slimy sales tri answered questions about the car honestly without hesitation. Melissa was excellent. They were informative without being pushy. No slimy sales tricks here. I would definitely buy from them again. More
Very professional took the time to explain everything in detail with me very happy with the experience would recommend themWould probably buy from them again in the future detail with me very happy with the experience would recommend themWould probably buy from them again in the future More
Great experience easy transition buying a car. John was very personable. We wanted a certain payment and he came very close no hassle. The prep on the car was excellent. very personable. We wanted a certain payment and he came very close no hassle. The prep on the car was excellent. More
I thought that I was taken care of very well. I feel that I was important when I walk in. There was enough help for me. I was important when I walk in. There was enough help for me. More
My wife and I were extremely impressed with Melissa Horan. She was professional in every aspect of our discussion. She was helpful, and most of all, honest. We would be more than happy to do busines Horan. She was professional in every aspect of our discussion. She was helpful, and most of all, honest. We would be more than happy to do business again with Ms. Horan. She was terrific. More
We recently purchased a RX 450h from Lexus of Orange County. The buying process was highlighted by a very knowledgeable, up front and patient sales representative (John Roscino). When we figured out County. The buying process was highlighted by a very knowledgeable, up front and patient sales representative (John Roscino). When we figured out which vehicle we wanted and which color we wanted the dealership got it for us from another dealer. I highly recommend working with Lexus of Orange County for a car purchase. More
Chris was so helpful! I usually do not get a positive and knowledgeable customer service when I drop at other service depts. he took the time to talk to me to tell me about what was being taken care of and w knowledgeable customer service when I drop at other service depts. he took the time to talk to me to tell me about what was being taken care of and why. More
My experience with your dealership was horrible. Your sales person couldn't answer any of my questions. Charged me for things I didn't want but got charged for. The vehicle was inspected but failed so m sales person couldn't answer any of my questions. Charged me for things I didn't want but got charged for. The vehicle was inspected but failed so many things. I brought my truck in to get a sensor fixed that you guys sold me telling me the truck was ready to go but you changed oil, filters and tires. The truck when I go around turns makes alot of noises. I brought the truck in 3 times already to be worked on. I was given a rental car that stunk of weed and wasn't filled on gas. I went from the dealership to Middletown Best Buy and was told to fill it up with gas and I put in over $10 on gas for going less than 20 miles. I will contact corporate because your service manager has yet to still return my phone calls. Horrible place! More