Lexus of Orange County

Thanks Terrel for the great price that you got for us on the Jeep. We really loved your attitude and overall service. - Sincerely Singh Family the Jeep. We really loved your attitude and overall service. - Sincerely Singh Family More

Purchased a used GX470. When I took the car for a test drive it was VERY dirty inside and out. John said it had been in the rain, explaining the outside. This didn't explain the inside. I would have th drive it was VERY dirty inside and out. John said it had been in the rain, explaining the outside. This didn't explain the inside. I would have thought that all the crumbs and garbage would have been taken care of before showing to perspective clients. It also made me wonder if the car actually went through the multi-point safety inspection that John said every used car had to go through. Enough of that. John & the sales manager negotiated a decent price for the car that I was OK with. When I picked up the car later that day, the outside looked clean and somewhat polished. The inside had a fresh vacuum and wipe down but it was obvious that they didn't spend a lot of time doing it. Something I was surprised at considering what John told me the cost was to 'get it ready'. Certainly I would have thought that they would have used an extractor or something to remove many of the carpet stains .. they didn't. Sorry for the long rambling on car condition... Bottom line is that the car was in overall excellent condition, mechanically and asthetically (less being clean). Would I go back to Lexus of Orange County .. YES. But next time I would insist on a better prep job prior to taking delivery. PS - Don't expect to get out of their quickly when buying a car. It took forever... More

Chris Nenning of service is awesome very knowledgeable and professional dealt with him on several occasions was able to explain everything and Lexus should have more people like him and professional dealt with him on several occasions was able to explain everything and Lexus should have more people like him More

Dealership was very professional and knowledgeable about the cars that were available for lease. Melissa was very knowledgeable and friendly. She was able to find the auto we were looking for. The finance l the cars that were available for lease. Melissa was very knowledgeable and friendly. She was able to find the auto we were looking for. The finance l dept was also very professional and fair. More

This was a Painless experience from start to finish and John really cared about what I was looking for in a new car. I am excited for all the fun bells and whistles in the F sport! John really cared about what I was looking for in a new car. I am excited for all the fun bells and whistles in the F sport! More

Very Professional. Chris the service manager is awesome. He always greets you with a smile, explains everything in detail and keeps you updated on the status of your car. He always greets you with a smile, explains everything in detail and keeps you updated on the status of your car. More

Found they had the gently used car in the color I wanted, so contacted them. John Roscina was my Sales Advisor, and couldn't have been more helpful or forthcoming in the buying experience. I also had email so contacted them. John Roscina was my Sales Advisor, and couldn't have been more helpful or forthcoming in the buying experience. I also had emails from several other functions at the Dealership, offering any help I might need. More

Service was excellent! Rich Mota and JohnRoscino in the Service was excellent! Rich Mota and John Roscino in the showroom were helpful, patient and very informative. No question that I will return for ser Service was excellent! Rich Mota and John Roscino in the showroom were helpful, patient and very informative. No question that I will return for service and sales. More

Thanks to the friendly and knowledgeable salesman I decided to purchase my Lexus. I’m very satisfied with the decision to own my first Lexus decided to purchase my Lexus. I’m very satisfied with the decision to own my first Lexus More

Rich did an excellent job. He kept me informed thru out replacement of airbag. Even though it was raining he incised on doing my complimentary car wash All of your staff could not have been nicer ! replacement of airbag. Even though it was raining he incised on doing my complimentary car wash All of your staff could not have been nicer ! More