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Lexus of Orange County

Middletown, NY

Overview
Employees
Reviews
Vehicles
4.7
1,460 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Lexus experience. From the purchase of your new Lexus to the time you need it serviced or repaired, we offer the kind of customer service all great dealerships aspire to. Our wide range of new Lexus models are always competitively priced, and our Certified Pre-Owned Lexus models have been meticulously inspected and are backed by a generous warranty. We also maintain a range of used vehicles from Lexus to other carmakers. Come in to test drive a new or pre-owned, ask questions about Lexus financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come Experience Amazing at Lexus of Orange County.
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3496 Route 6

Middletown, NY

10940

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Showing 1,460 reviews

July 01, 2023

The got me in on time as always and took care of everything they needed to. More

by randyroche
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Lexus of Orange County responded

We are glad that we could meet your needs and that our team was punctual in their service! Thank you for leaving Lexus of Orange County an excellent review. Travel safe and visit us again down the road!

July 01, 2023

Always stellar service. Chris Nenning is wonderful as are all the other employees at this dealership. More

by lluciano62
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone is great!
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Jul 03, 2023 -

Lexus of Orange County responded

We appreciate you taking the time to leave this excellent review. It is our pleasure to provide stellar service, and it is great to hear that Chris made your experience a pleasant one. Travel safe and visit Lexus of Orange County again soon!

July 01, 2023

Mark was our sales person and did an excellent job to facilitate the process. It was a good experience. More

by Stbusinessinc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Feldman
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Jul 03, 2023 -

Lexus of Orange County responded

It is wonderful to hear that Mark gave you a good experience! We appreciate you taking the time to leave Lexus of Orange County five stars, and we hope to assist you again soon!

June 30, 2023

Extremely professional, very accommodating Mike in service did a great job. He exceeded my expectations. More

by BP
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike
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Jul 03, 2023 -

Lexus of Orange County responded

We are thrilled to hear that Mike could accommodate your needs and exceed your expectations! Thank you for giving Lexus of Orange County five stars. We can't wait to assist you again soon!

June 30, 2023

Service was great dealership was clean Lexus is always consistent no matter where you go but these guys were great to work with. Dealership has come a long way from when I was growing up. More

by robertrat5
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aracelis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Lexus of Orange County responded

Thank you for your kind and thorough review. We are happy to hear that you enjoyed working with our team, and we are grateful for your positive feedback! Travel safe and come again soon.

June 29, 2023

Great service from start to finish! Mike was great at giving me updates and making me feel comfortable while I waited for my car to be serviced. Thanks! More

by dmbloodgood
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike
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Jun 30, 2023 -

Lexus of Orange County responded

Thank you for leaving Lexus of Orange County an excellent rating! It is our pleasure to send out updates for the comfort of our customers! We appreciate your feedback and can't wait to assist you again next time.

June 28, 2023

Service department really needs to hire a real service advisor. You pay all that money for a car you should be able to get the help you need. More

by jwm0812
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Paul
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Jun 30, 2023 -

Lexus of Orange County responded

It is regrettable that you were not provided with five-star care during your visit. At your convenience, please give me a call, as I would like to hear more about this situation. Your business is important to us, and we hope to earn back your trust. I look forward to hearing from you soon. Stephen Berkowitz 845-589-5424 Sales Manager

Jul 11, 2023 -

jwm0812 responded

Hello, It had nothing to do with Sales. Your service department is incompetent of providing services. SO, IF YOU WISH TO HAVE YOUR SERVICE MANAGER TO CONTACT ME PLESAE DO SO.

June 28, 2023

Clean, the staff was hospitable and knowledgeable. I didn’t feel pressured to purchased a vehicle. My sales guy Wilfredo was the best, he made my visit memorable. I would recommend Lexus any day. More

by Ishema Orr
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo Cruz (I’ll give him six stars)
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Jun 28, 2023 -

Lexus of Orange County responded

Thank you for taking the time to share the experience you had with Wilfredo! Let us know if we can help out with anything in the future, Ishema!

June 27, 2023

Chris was so helpful manage to get things done quickly and got me out of there and speedy time. I deeply appreciate all his efforts. More

by gail.rachlin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Nenning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2023 -

Lexus of Orange County responded

Hi Gail, we're pleased to see Chris was helpful and had you back on the road in no time! We look forward to seeing you again in the future!

June 27, 2023

Amazing & efficient experience here. Thank you to Paul Scholten for your excellent service, I highly recommend. More

by Antoinette Maqueda
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen Berkowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Scholten
Report | Print
Jun 28, 2023 -

Lexus of Orange County responded

It's wonderful to see Paul was amazing to work with and provided efficient and excellent service. Come see us again soon, Antoinette!

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